Senior Manager, Business Operations

Job Description Summary:

The vision of Enterprise Services is to deliver services that are simpler, better, and faster. The Senior Manager, Business Operations is a key leader within the Enterprise Services (“ES”) Strategy & Operations team, responsible for leading complex initiatives, driving outcomes across high‑priority products, and ensuring operational excellence at scale.

This role owns planning and delivery of key projects, influencing prioritization and trade‑off decisions, and guiding cross‑functional teams in close partnership with the Digital Organization. The Senior Manager serves as a critical bridge between strategy and execution, ensuring enterprise priorities are translated into delivered value.

The role is focused across two primary areas:

• 30% – Lead product planning, prioritization, and execution governance

• 70% – Drive delivery, optimization, and value realization of enterprise‑critical products and solutions

Key Responsibilities

Lead Product Planning and Execution

• Lead the development, refinement, and adoption of implementation playbooks, standards, and operating models that enable consistent, scalable delivery across the ES portfolio.

• Drive enterprise product planning cycles by synthesizing business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.

• Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.

• Own execution oversight for assigned initiatives, proactively managing risks, dependencies, and trade‑offs while ensuring accountability for outcomes.

Deliver High‑Priority Products and Solutions

• Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.

• Partner with senior business and digital leaders to identify emerging needs and lead the deployment of solutions addressing critical business challenges and opportunities.

• Drive delivery of complex initiatives on compressed timelines, ensuring strong cross‑functional alignment, disciplined execution, and measurable business impact.

• Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next‑generation product development.

Stakeholder Leadership and Influence

• Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.

• Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data‑driven materials.

• Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.

Education Requirements

Required: Bachelor’s degree in Information Systems, Computer Science, Data Science, Engineering, or a related field
Preferred: Master’s degree or advanced coursework in business, analytics, product management, AI, or technology leadership

Qualifications & Requirements

• 5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.

• Proven experience leading complex, cross‑functional initiatives in partnership with Digital and technology teams.

• Strong analytical and problem‑solving skills, with demonstrated ability to drive recommendations and influence outcomes.

• Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision‑making.

• Ability to operate independently in fast‑paced, ambiguous enterprise environments.

• Strong written and verbal communication skills, including experience supporting senior‑level stakeholders.

• Experience working in global, matrixed organizations preferred.

• Ability to balance strategic perspective with hands‑on execution and operational detail.

• Collaborative leadership style with a strong enterprise mindset.

Functional Skills

Core

• Start with the End User

• Tell the Story

• Align the Resources

• Design for Scale

• Execute and Improve

Targeted

• AI Product & Operations Enablement

• Enterprise Business & Technology Planning

• Portfolio and Performance Management

• Quantitative Analysis and Data‑Driven Storytelling

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Pay Range:

United States of America: $143,400 - $169,300

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

May 15, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.