The Role
Lead development and implementation of the Business Continuity Management framework, policies, BCP testing, crisis management, audit responses, training, and incident execution across the GoTo ecosystem.
Summary Generated by Built In
About the Role
Business Continuity Management (BCM) Head oversees the development, review, and implementation of Business Continuity Management Framework, including their adherence to regulatory requirements and best practice standards. This position’s scope of work covers the whole GoTo ecosystem, which consists of e-commerce, on-demand-service, logistics, and financial technology. Therefore successful candidate will obtain exposure to implementing business continuity in the Group’s fast and dynamic business operations. The goal of BCM is to drive and continously enhance the Group’s resilience and continuity. You will be based in Pasaraya office - Jakarta, with full working from office arrangement.
What You Will Do
- Perform development and review of Business Continuity Management Framework and its supporting policies;
- Strategize, coordinate, and provide challenge and advisory in the implementation of Business Continuity Programs such as BCP, BCP testing, Crisis Management exercise, and ways of integrating Business Continuity concept and awareness in the operational of business and support functions;
- Respond to audit and regulatory requirements on BCM;
- Design and deliver BCM communications and clinic sessions;
- Provide Business Continuity update report to Management
- Facilitate and support the execution of the plans at the time of a crisis event.
What You WIll Need
- Minimum bachelor’s degree in relevant discipline from a reputable university
- Minimum 8 years of Business Continuity Management experience in prominent consulting firms and/or multinational companies
- Growth mindset, analytical, assertive, and good interpersonal skill
- Relevant BCM certifications (Plus point)
- Good competency in English, verbal and written.
About the Team
Business Continuity Management is a part of Enterprise Risk Management. As a team we uphold team work, collaborations, and support toward personal professional growth.
About GoTo Group
GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy.
The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
#LI-ONSITE
Skills Required
- Bachelor's degree in a relevant discipline from a reputable university
- Minimum 8 years of Business Continuity Management experience in consulting firms and/or multinational companies
- Growth mindset, analytical, assertive, and good interpersonal skills
- Relevant BCM certifications
- Good English competency, verbal and written
- Based in Jakarta and able to work full time from office
GoTo Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GoTo Group and has not been reviewed or approved by GoTo Group.
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Fair & Transparent Compensation — Pay is considered competitive to above market for many corporate roles across core entities such as Gojek, Tokopedia, and GoTo Financial. Base pay is often characterized as solid or above market in Indonesia tech roles.
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Healthcare Strength — Medical coverage is characterized as strong in Indonesia and often extends to spouses and children. Company materials also highlight wellness support, parental insurance, and mental‑health counseling for employees and families.
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Leave & Time Off Breadth — Leave programs are described as generous, including maternity, paternity, and other special leave types at Tokopedia. Broader time‑off and flexibility practices are portrayed as supportive across corporate roles.
GoTo Group Insights
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The Company
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
