Smith & Nephew

Senior Manager, AV Technology & Operations

Reposted Yesterday

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Wrocław, Dolnośląskie, POL

In-Office

Senior level

Healthtech • Biotech

The Role

The Senior Manager of AV Technology & Operations will oversee global AV environments, ensuring quality delivery and operational excellence, while guiding strategic partnerships and mentorship in a multinational setting.

Summary Generated by Built In

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Step into a global leadership role where your expertise in enterprise audiovisual engineering shapes how colleagues worldwide connect, collaborate and innovate. This is an opportunity to define the standards, architecture and service excellence that power our digital workplace, ensuring every meeting room, event space and executive environment performs flawlessly.

What will you be doing?

As Senior Manager, AV Technology & Operations you will guide the full lifecycle of our global AV environments. You will bring clarity and structure to complex design and engineering work, setting standards that ensure every room type, technology stack and service workflow is aligned across all regions. You will oversee the quality and consistency of delivery, from validating system designs and rack builds through to installation governance and commissioning.

Your work will continue long after systems go live. You will drive operational excellence across global support teams, strengthening incident management, change control, lifecycle planning and service maturity. You will act as the highest technical escalation point for critical issues and ensure our collaboration environments, live events and executive forums run with stability and confidence.

You will partner closely with senior leaders and cross functional teams, guiding procurement strategies, ensuring network compliance and supporting high visibility forums with engineering assurance. Through your leadership, our AV and collaboration estate will remain resilient, modern and ready for the future.

What will you need to be successful?

Success in this role comes from your ability to lead globally, influence effectively and bring structure to complex engineering environments. You will draw on deep technical understanding and strong operational judgement to shape strategy and guide delivery.

You will succeed through
• Extensive experience leading enterprise AV engineering, operations and delivery within large or multinational organisations
• Strong expertise in AV over IP architectures, DSP ecosystems, control systems and enterprise collaboration platforms
• Proven leadership of distributed global teams with the ability to mentor talent and engage senior stakeholders
• A mindset focused on governance, service quality, continuous improvement and standardisation across regions

You. Unlimited. 

We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve.

Inclusion & Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website

Your Future: Generous annual bonus, life insurance, Save As You Earn share options.

Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

Your Wellbeing: Private Health and Dental plans, multisport card/my benefit platform and much more.

Flexibility: Hybrid Working Model (For most professional roles).

Training: Hands-On, Team-Customised, Mentorship, subsidies for language classes, certifications and postgraduate studies

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.

Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer.

Top Skills

Av Over Ip Architectures

Control Systems

Dsp Ecosystems

Enterprise Collaboration Platforms

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The Company

Andover, MA

15,318 Employees

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.