Senior Manager/Associate Director, Project Management

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

Senior delivery leader accountable for executing complex, cross-functional programmes that drive measurable business outcomes. The role goes beyond project delivery to ensure realisation of business benefits, client impact and adoption across business channels. Operates with strong commercial judgement, navigating ambiguity, aligning stakeholders and translating strategy into disciplined execution within Sun Life governance standards.

Key Responsibilities

• Lead end-to-end delivery of complex programmes across regulatory, business, transformation and technology initiatives, aligning to strategic priorities and measurable outcomes.
• Translate strategy into executable plans and defined success metrics.
• Develop and manage integrated plans, proactively address risks, dependencies and changing priorities with flexibility.
• Coordinate cross-functional stakeholders and workstreams in a matrix environment, resolving competing priorities and driving alignment.
• Drive decisions using structured communication, collaboration and sound business judgement, while applying pragmatic trade-offs where needed.
• Ensure delivery adheres to Sun Life governance, financial controls and risk requirements, with disciplined tracking and reporting.
• Support business case development and drive disciplined benefits tracking and realisation.
• Contribute to continuous improvement of project management practices and enterprise delivery capability.

Experience & Qualifications

• 10–15+ years of project or programme management experience, with a strong track record delivering complex initiatives in financial services or regulated environments.
• Demonstrated ability to operate in fast-paced, ambiguous environments, adapting to evolving priorities and ad hoc demands.
• Strong commercial acumen, with proven ability to make sound trade-offs and drive outcome-focused decisions.
• Experienced with ownership of delivery outcomes, benefits realisation and adoption.
• Professional certifications such as PMP, PRINCE2, MSP are desirable.
• The following experience would be advantageous:
• Exposure to distribution, sales or channel-led environments
• Delivery of client-focused initiatives to improve customer engagement and experience
• Experience in regulatory or compliance-driven programmes, including engagement with regulators
• Involvement in business model implementation or strategy enablement initiatives
• Exposure to insurance product development lifecycles
• Experience in operations transformation or large-scale process improvement

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

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