foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionYou lead a small team of specialists who are focused on supporting local market teams in times of disruption and opportunity. This could be a new competitor entering, a strong seasonal weather / demand impact that is putting a market under pressure or the need to work through logistics related measures to drive growth and profitability for the business. Your main aim is to provide temporary planning and hands on support to markets so they we can hit our reliability (on-time), speed and customer satisfaction targets from a logistics perspective.
In short - you are going where the going gets tough (quite literally, expect significant travel). You are the regional expert and go to person for markets that have strategic priority and/or significant challenges. You dive deep and work with markets through implementing effective solutions.
Qualifications5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses.
Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations.
Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders.
Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership.
Experience working in regional or global organisations is highly preferred.
Advanced proficiency in Excel and PowerPoint; experience with data visualization tools
Bachelor's degree in Business, Operations, Supply Chain, Economics or a related field.
Who You Are
Strategic thinker with strong business acumen and a data-driven mindset.
Comfortable navigating ambiguity and managing multiple priorities simultaneously.
Highly organised with exceptional attention to detail and execution discipline.
Proactive, resourceful and solutions-oriented, with a bias towards action.
Strong relationship builder who can influence and collaborate effectively across all levels of the organisation.
Calm under pressure and thrives in high-impact environments, especially during critical business periods.
Skills Required
- 5+ years of experience in strategy, business operations, performance management, PMO, consulting, or operations excellence
- Strong analytical skills and ability to interpret complex datasets and translate insights into business recommendations
- Excellent project and program management skills driving cross-functional initiatives
- Outstanding communication and storytelling skills, including executive-level presentations
- Advanced proficiency in Excel and PowerPoint
- Bachelor's degree in Business, Operations, Supply Chain, Economics, or a related field
- Experience in technology, e-commerce, logistics, or marketplace businesses
- Experience working in regional or global organizations
- Experience with data visualization tools
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
