Senior Manager of AI Strategy & Implementation

Position Summary:

The Senior Manager of AI Strategy & Implementation is embedded within a single, assigned business area of the Alzheimer’s Association, where they own the success of AI initiatives from concept through sustained adoption. Reporting to the Sr. Director of AI + Digital Transformation, this role sits in the room as a peer alongside IT and external AI vendors—co-managing delivery, keeping projects on track, and ensuring solutions actually work for the people who will use them every day.

But delivery is only half the job. Because this person lives inside their business area—working with leaders and frontline staff alike—they are uniquely positioned to see where AI should go next. They identify new opportunities, build the case, and advocate for the projects that will have the greatest mission impact. Once approved, they make those projects land, measure the results, and tell the story.

Responsibilities

• AI Project Delivery: Own the end-to-end success of AI initiatives within the assigned business area. Sit alongside IT and vendor partners as a peer, co-managing delivery—not handing off requirements and waiting for results. Translate business needs into clear requirements, track milestones, surface blockers, and ensure solutions map to real workflows and real users. Own the transition from project delivery to sustained operations.
• Opportunity Identification & Advocacy: Proactively engage leaders and frontline staff to assess operational challenges, inefficiencies, and unmet needs across the assigned business area. Identify where AI can deliver measurable value. Evaluate potential use cases for feasibility, impact, and alignment with organizational priorities. Build lightweight business cases—including estimated ROI, resource needs, and implementation approach—and present recommendations to the Sr. Director and AI Steering Committee.
• Business Area Expertise: Develop deep knowledge of the assigned business area’s operations, goals, and challenges. Build trust with leaders and staff as a credible partner who understands their work—not as an outsider pushing technology. Serve as the first point of contact for AI-related questions, ideas, and concerns within the business area.
• Success Measurement & Storytelling: Define clear success criteria for each AI initiative at the outset and track results through delivery and post-launch. Capture and communicate outcomes—time saved, errors reduced, capacity unlocked—as concrete success stories that build internal momentum and leadership confidence. Prepare impact updates for the AI Steering Committee and C-suite.
• Budget & Resource Coordination: Develop and maintain budget projections for AI projects within the assigned area, including vendor costs, internal resource allocation, and consulting engagements. Ensure cost transparency—who is paying for what—and support the Sr. Director in building the financial case for continued or expanded AI investment.
• Vendor & IT Partnership: Work as a peer alongside IT and external AI vendor teams throughout the project lifecycle. Coordinate vendor scopes of work, deliverables, and timelines. Ensure vendor and IT activity is integrated with business area needs and workflows—not running in parallel or in isolation.
• AI Governance Support: Help maintain and socialize AI governance policies, acceptable use guidelines, and data standards within the assigned business area. Support the AI Steering Committee with meeting preparation, materials, and action-item tracking. Stay current on AI tools, trends, and best practices relevant to nonprofit and health/research sectors.
• Other duties as assigned

Qualifications

• Bachelor’s degree in Business Administration, Project Management, Organizational Development, or a related field
• 5–7 years of experience managing cross-functional projects or initiatives in a large, matrixed organization—ideally work that required coordinating across business, technology, and external partners
• Demonstrated ability to learn a business area deeply and earn trust as a credible partner to both leaders and frontline staff
• Experience building business cases, including ROI estimates, resource requirements, and implementation plans
• Strong project management skills with a track record of driving initiatives from scoping through delivery and measuring results
• Excellent written and verbal communication skills, with the ability to operate credibly in a vendor working session, a department discovery meeting, and an executive readout
• Comfort working with technology teams and AI tools without being a developer—able to hold your own in technical conversations and translate between business and technology
• Master’s degree in Business Administration, Project Management, Organizational Development, or a related field
• Experience with contact center operations, technologies, or workforce optimization
• Hands-on familiarity with general AI platforms and/or AI tools purpose-built for voice, conversational AI, or virtual agent experiences
• Experience managing external vendor or consulting engagements (SOWs, deliverables, escalations)
• PMP, Agile/Scrum, or equivalent project management certification
• Prior experience in the nonprofit sector, particularly in healthcare, research, or large-scale mission-driven organizations
• Budget management and financial reporting experience
• Familiarity with AI governance frameworks and responsible AI practices

Knowledge, Skills and Abilities

• Business Immersion: Ability to learn an unfamiliar business area quickly, understand its operations and pain points, and earn credibility with the people who do the work
• Execution & Follow-Through: Disciplined project driver who keeps complex, multi-party initiatives moving with clear accountability, timelines, and documentation
• Opportunity Instinct: Sees where AI can help before being asked, and builds a compelling, data-informed case for pursuing it
• Stakeholder Navigation: Skilled at building trust and maintaining productive relationships across business leaders, frontline staff, IT, and external partners in a collaborative, tenure-heavy culture
• Technical Fluency: Comfortable navigating enterprise AI platforms, evaluating vendor proposals, and participating as a peer in technical working sessions without being a developer
• Ability to work at a computer for extended periods
• Occasional evening or weekend availability for cross-functional coordination across time zones
• Travel up to 15% for vendor meetings, national summits, or site visits
• Ability to facilitate working sessions and stakeholder meetings for groups of varying sizes, both virtual and in-person

Title:  Senior Manager of AI Strategy & Implementation

Position Location: US Remote

Full time based on 37.5 hours per week minimum

Position Grade & Compensation: Grade 510 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $125,000-$140,000

Reports To: Sr. Director, AI + Digital Transformation

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.

 The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.

Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act at the Alzheimer's Association.

The Alzheimer's Association will conduct an individualized assessment of the material job duties of this job include working with vulnerable communities which the employer may reasonably believe that Criminal History may have a direct, adverse and negative relationship for the safety of the community.

The background check will include searches for: social security person search, public reports, county & federal criminal reports, multi-jurisdictional, sex offender database, NSOPW national sex offender, education, employment history, motor vehicle or driving history, and reference checks.