Senior Manager, Fraud Detection and Analytics
The Purpose of this Role
The Fraud Detection Analytics Team is responsible for ensuring that fraudulent events—such as account logins, account openings, and payment attempts—occurring on Fidelity’s platform are detected and mitigated in a timely manner. The team leverages a combination of vendor and internally developed tools and models to enable real-time detection and interdiction at various stages of the customer lifecycle.
The Value you Deliver
You will work closely with data scientists, fraud strategists, and business stakeholders to support real-time fraud detection and prevention strategies.
The Skills that are Key to this Role
- Analyze complex datasets to identify risk signals related to fraudulent debit card transactions.
- Use Python, SQL, and analytical tools to analyze large, complex datasets and extract actionable insights.
- Implement fraud detection strategies in a real-time fraud decisioning engine.
- Support anomaly detection efforts to identify coordinated fraud attacks and organized fraud rings.
- Investigate emerging fraud trends and noteworthy loss events; implement solutions to mitigate risk.
- Communicate insights clearly and effectively to influence stakeholders and drive product changes.
- Collaborate across business units to drive data-informed strategies for fraud detection.
- Contribute to the continuous improvement of the fraud detection program, through rule and model refinement, fraud hunting, and data discovery.
The Expertise we are Looking for
- Bachelor's degree with 10+ years experience in data analytics, preferably in fraud detection, cybersecurity, or risk domains.
- Strong proficiency in Python, SQL, and SPL/PPL for data analysis and automation.
- Experience working with large-scale datasets and analytical platforms.
- Skilled in using analytics tools (e.g., dashboards, statistical packages, data visualization platforms) to perform advanced analytics and uncover actionable insights.
- Experience implementing real-time fraud detection and risk controls in customer transaction flows.
- Experience investigating large-loss events or novel fraud trends.
- Familiarity with payment card fraud detection and risk management.
- Ability to translate complex data into clear, actionable insights.
- Strong communication and collaboration skills to work across teams and influence decisions.
How your Work Impacts the Organization
Your work will focus on identifying payment card fraud schemes and implementing detection solutions to mitigate risk, using advanced analytics and data analysis tools.
Certifications:Category:Data Analytics and InsightsSkills Required
- Bachelor's degree
- 10+ years experience in data analytics
- Strong proficiency in Python and SQL
- Experience with large-scale datasets
- Experience in fraud detection or cybersecurity
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
