Key Responsibilies: Account Management (60%)
- Onboarding customers to our platform and securing first activation
- Build relationships with our DSP partners, Curators as well as agency network contact points for Programmatic briefs and deals. This includes doing office hours in agencies, and conducting strategic weekly meetings to monitor platform adoption and scaling campaign spends across our demand-side solutions
- Support curators and agencies by executing briefs and coordinating with the supply team for inventory or strategic targeting
- Serve as the main post-sale client contact, coordinating with HQ on needs and feedback, while proactively managing performance updates, post-campaign analysis, and identifying opportunities for incremental revenue
- Manage end-to-end live campaigns, including setup, pacing, delivery, revenue optimization, and post-campaign analysis to drive repeat business
- Conduct QBRs with clients to drive client satisfaction
- Demonstrate strong technical expertise in ad operations systems, DSPs, SSPs, and ad servers, with experience managing complex projects involving technical integrations, data analysis, and cross-functional collaboration
Trading and Troubleshooting (40%)
- Become the initial curation platform expert through in-depth knowledge of the tool’s features and capabilities as well as knowledge you will transfer to your team
- Trade and optimize on campaign needs and execute to hit client’s KPI
- Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues
- Liaise with support teams for in-depth troubleshooting
About you
- Strong programmatic setup and troubleshooting knowledge
- Hands on DSP experience (especially DV360, TTD) is required
- 7+ years experience in ad operations (set up, troubleshooting, optimization) with a proven track record in creating new delivery set ups and consistently meeting or exceeding goals
- Strong collaborative and cooperative mindset that can work with cross functional teams
- A team player, a quick thinker and a fast learner to pick up the industry nuances
- Good knowledge of digital media, advertising technology and emerging trends
- Existing network in SEA agencies or supply-side is a must
- BS/MS degree in business administration or a related field
- Committed to continuous education through workshops, seminars and conferences
- Ability to communicate, present and influence credibly and effectively at all levels of the organization in both native English, another Asian language is considered a plus
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What We Do
As a leading independent ad tech platform, we provide brand and privacy-safe solutions that empower our clients to achieve maximum results. We offer the market an independent ad server, SSP, buyer tools, media services, and more. This combination of engineering excellence and client expertise helps us serve the interests of both the supply-side and the demand-side with equal professionalism and technical sophistication. And, as we work toward fulfilling on the promise of advertising technology, we also keep the consumer and their rights in mind in all we do Our objective? Disrupt the digital advertising industry through high-performance solutions, innovative formats, and exceptional quality. Our pride? A global and diverse team that flourishes through a corporate culture advocating ownership and who live through three essential values: Be brave, Be thoughtful, Be together.
Why Work With Us
Accelerate your career. Our global training events, online training courses, and fantastic people leaders offer unlimited opportunities to develop and grow your career. Take a break. When you work hard we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness activities.
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