The Role
Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Accounting Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Manager to join their dynamic team.
The Operations Senior Manager plays a critical role in ensuring the seamless execution of client delivery by overseeing operational processes, managing team performance, and driving continuous improvement across service and functional teams. This role supports both onshore and offshore teams to maintain high-quality standards, meet service-level agreements, and enhance operational efficiency.
Position Responsibilities:
- Oversee daily operations and work product quality across service and functional delivery teams.
- Partner with CAS practice operations to ensure standardized reporting and client delivery procedures are met.
- Ensure adherence to service-level agreements and standardized operational procedures.
- Lead change management initiatives and enforce governance of operational processes.
- Define and maintain operational metrics and dashboards using data analytics tools.
- Collaborate with offshore teams to ensure accuracy, quality, and process optimization.
- Maximize offshore workforce impact through targeted process improvements.
- Manage the creation and upkeep of guidelines, training materials, and project documentation.
- Monitor project timelines, allocate resources, and adjust plans to meet deadlines.
- Communicate updates and changes clearly to internal teams, leadership, and stakeholders.
- Maintain and enhance reporting tools and dashboards for performance tracking.
- Develop and implement policies and procedures to improve team output and efficiency.
- Establish statistical methods to measure progress and support strategic vision.
- Ensure consistent documentation and use of standardized templates in project management systems.
- Review and update training and resource databases to support team development.
Qualifications:
- Minimum 10 years of experience in operations or project management, ideally in a professional services environment
- People management experience of 2+ years
- Experience managing multiple client engagements in a fast-paced, deadline-driven environment
- Bachelor’s degree in related field
- Excellent communication skills and a passion for supporting a team culture
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What’s in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
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The Company
What We Do
Aprio is a premier CPA and business advisory firm that advises clients and associates on how to achieve what’s next. Aprio’s associates work as integrated teams across advisory, assurance, tax, outsourcing, staffing and private client services, bringing the best thinking and personal commitment to each client. Across practices, Aprio brings together proven expertise, deep understanding and strategic foresight for industries including Manufacturing and Distribution; Non-Profit and Education; Professional Services; Real Estate and Construction; Retail, Franchise and Hospitality; and Technology and Blockchain. Headquartered in Atlanta, Georgia, Aprio has grown to over 1,000+ team members. To serve clients wherever life or business may take them, Aprio’s teams speak more than 30 languages and work with clients in over 50 countries.
