Attentive

Senior Machine Learning Engineer

Posted 5 Days Ago

2 Locations

Hybrid

244K-320K Annually

Senior level

Artificial Intelligence • Marketing Tech • Mobile • Software

Attentive is the AI marketing platform for leading brands.

The Role

As a Senior Machine Learning Engineer, you will build and operate ML systems for real-time personalization, oversee projects from data exploration to deployment, and collaborate to improve system reliability and performance.

Summary Generated by Built In

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the Role

Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.

You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.

What You’ll Accomplish

Design, build, and operate scalable machine learning systems used in real-time targeting, decisioning, personalization systems
Own ML projects end-to-end, from data exploration and modeling to deployment, monitoring, and iteration
Proactively safeguard model and system quality through testing, monitoring, validation, and alerting
Collaborate cross-functionally with product, data, and other engineering partners to translate business problems into ML solutions
Continuously improve system reliability, performance, and engineering efficiency
Contribute to technical direction and best practices across the ML engineering team
Mentor and support other engineers through code reviews, design discussions, and knowledge sharing
Thrive in a high-impact, fast-paced, late-stage startup environment

Your Expertise

6+ years of professional experience building production machine-learning software systems
Proven experience owning ML systems long enough to see the downstream impact of design decisions
Strong proficiency in Python and experience with ML frameworks such as PyTorch, TensorFlow, or xgboost
Experience with data processing and analytics tools such as pandas, Spark, SQL, and matplotlib
Hands-on experience building automated pipelines for data processing, model training, validation, and deployment
Experience collaborating with cross-functional teams to deliver ML-powered features
Strong communication skills and a high sense of ownership

What We Use

Infrastructure: Kubernetes (AWS EKS), Istio, Datadog, Terraform, Cloudflare, Helm
Backend: Java / Spring Boot microservices (Gradle), DynamoDB, Kinesis, Airflow, Postgres, PlanetScale, Redis
Frontend: React, TypeScript, GraphQL, Storybook, Radix UI, Vite, Playwright
ML & Data: Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, Panda

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $244,000 - 320,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-EF1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Top Skills

Airflow

Aws Eks

Datadog

DynamoDB

GraphQL

Istio

Java

Kinesis

Kubernetes

Pandas

Planetscale

Postgres

Python

PyTorch

React

Redis

Spark

Spring Boot

SQL

TensorFlow

Terraform

Typescript

Xgboost

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The Company

HQ: New York, NY

1,000 Employees

Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.