We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
About the Role
At CVS Health, we’re reshaping the future of CRM Marketing through AI-driven optimization and decision-making to better serve millions of customers nationwide. We’re looking for a Senior Machine Learning Engineer to help build and scale the next generation of data science and AI products in the journey. In this role, you’ll leverage your engineering background and expertise in ML to work on complex technical problems, build new features, and improve existing products. Your solutions will impact tens of millions of customers, influencing how they manage their health and everyday purchases.
Collaborating closely with data science, data engineering, marketing, operations, and other cross-functional teams, you’ll architect, develop, deploy, and operationalize ML systems that transform first-party data and measurement signals into reliable decision engines - reducing cycle times, increasing impact, and enabling closed-loop, in-flight optimization. You will also continuously improve model deployment pipelines, strengthening ML infrastructure, and integrating emerging AI technologies into real business workflows.
If you are excited by hard problems, large scale of data and systems, and shipping models that actually get used, this is the job.
What You’ll Do
- Architect, design, build, and test end to end pipelines leveraging artificial intelligence, machine learning, reinforcement learning to drive CRM Marketing optimization and automation including customer targeting, content recommendation, frequency optimization, propensity, uplift and LTV models etc.
- Implement CICD for ML including automated testing, model versioning, monitoring, and orchestration for models in production
- Lead the design of Agentic AI solutions to marketing workflow automation, optimize ML infrastructure, and guide the development of data preparation and model optimization strategies.
- Collaborate with Data Science, Engineering, and business teams to turn prototypes into production-ready solutions that meet business needs and drive measurable outcomes
- Provide technical leadership on complex projects. Mentor other engineers and data scientists in best practices, code quality, and scalable architecture. Influence our ML and data roadmap.
What We’re Looking For
Must-Have
- 5+ years of hands-on experience developing machine learning systems in production environment
- 5+ years of Python programming experience. Familiarity with ML frameworks (e.g., PyTorch, TensorFlow) and MLOps platforms (e.g., Kubeflow, Vertex)
- 2+ years of SQL experience working with large-scale data (e.g., Snowflake, BigQuery)
- 2+ years of leading design and architecture of new and existing system experience
- Strong background in one or more of the following: reinforcement learning, causal inference, LLM, MCP
- Experience as a mentor or tech lead
- Ability to work and influence cross-functionally with strong communication skills
Preferred
- Proficiency with full-stack framework (e.g, Node.js, React)
- Experience with real time scoring using tools like Spark, Kafka, Airflow
- Solid backend engineering skills in Python, including APIs and data modeling
- A/B testing and experimentation experience
Education
- Bachelor’s degree in Computer Science, Engineering, Math, Statistics, or related field (or equivalent experience)
- Master’s degree preferred
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$111,240.00 - $222,480.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 5+ years of hands-on experience developing machine learning systems in production environment
- 5+ years of Python programming experience
- 2+ years of SQL experience working with large-scale data
- 2+ years of leading design and architecture of new systems
- Experience as a mentor or tech lead
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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