Zillow’s AI Org plays an important part in delivering unique AI-powered experiences for the hundreds of millions of customers that visit Zillow websites each month. As a Senior Machine Learning Engineer on the Agent AI team, you’ll be partnering with a highly skilled group of applied scientists, software developers, and other machine learning engineers working together toward a bold and ambitious goal.
The Transaction AI team at Zillow is focused on making real estate agents, loan officers, and the buyers they are helping have a smoother and more delightful experience. We build end-to-end applications and AI-driven services that help agents and loan officers use their time more efficiently, giving them more insight into how to help each buyer they are interacting with, and by using machine learning tools like Large Language Models to help them communicate more effectively with home buyers.
Learn more about what we are doing at https://www.zillow.com/engineering and https://www.zillow.com/aiAbout the role
We are seeking a collaborative, customer-focused, and product-minded engineer and scientist with deep experience with applied machine learning and natural language processing. You are a roll-up-the-sleeves and get-it-done engineer with a deep understanding of, and are constantly learning about, new techniques in modeling, LLM/ML frameworks, and infrastructure. You excel at prototyping new applications and optimizing impact, performance, and efficiency in production.
- Apply a growth-mindset and first principles to ambiguous customer problems to rapidly iterate on novel solutions and ways of working.
- Collaborate closely with applied scientists, engineering, design and research to understand, scope, design, prototype, implement and iterate on internal and external facing systems supporting and implementing next generation AI applications.
- Lead efforts to deploy machine learning applications into production.
- Cultivate connections with other teams for critical dependencies and infrastructure.
- Contribute to carrying and growing our team culture of rapid innovation and creative frugality.
Our ideal candidate would meet the following requirements:
- Experience with building applications using Generative AI or Large Language Models and related technologies
- Hands on experience in deploying LLM and ML applications into production environments
- Strong understanding of Machine Learning and Natural Language Processing fundamentals
- Experience with Machine Learning tools and Frameworks (e.g. PyTorch, Transformers, XGBoost, scikit-learn, etc.)
- Hands-on experience with cloud computing platforms such as AWS
- Strong understanding of software design patterns, principles, architecture, and operations
- Experience prototyping, developing, and implementing algorithmic solutions and new technologies with diverse analytics and data.
- Comfortable in a small team/fast-paced environment
- Excellent communication, collaboration, and organizational skills
Nice to have:
- Advanced degree (M.S or Ph.D) or equivalent industry experience in Computer Science, Machine Learning or related fields
- Experience building real-time voice AI based applications
- Experience with regulated, private or sensitive data, bandit algorithms, or reinforcement learning
- Experience working with large scale datasets and building ETL pipelines using Spark, Kubeflow
- Experience collaborating with science, engineering, design, research and product partners in a team with a startup culture.
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
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What We Do
Join our mission to give the people power to unlock life’s next chapter.
Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next.
Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb.
While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company.
We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
