Senior M365 Specialist

Posted 6 Days Ago
Be an Early Applicant
5 Locations
In-Office
Senior level
Big Data • Information Technology • Consulting
The Role
Serve as a technical escalation point within the Microsoft 365 Centre of Excellence, delivering and improving modern workplace services. Manage Microsoft 365 collaboration, communication, security, identity, and access solutions, including Exchange Online, Teams, SharePoint, OneDrive, and Azure AD. Guide customers on adoption and productivity outcomes while providing hands-on engineering expertise across authentication, email security, conferencing, and collaboration platforms.
Summary Generated by Built In

About us 

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.  

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. 

About the Role (your why)  

This is a chance to make your mark in a business with strong people and customer focus. You’ll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia!

The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack.

Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management

This role is available across our Australian Offices: Sydney, Adelaide, Brisbane and Melbourne. Australian Citizenship is required to be eligible for NV1 Clearance.

What you’ll do   

As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):

  • Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
  • Modern business collaboration tools in the Office 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
  • Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
  • Working knowledge of competitor solutions in the above IT platforms
  • Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint).

What You’ll Bring

Please note that you must be an Australian Citizen to be successful in your application for this role.

You will have previous experience in an ICT Professional Services organisation and have extensive hands-on experience as a Microsoft 365 Engineer. You will be able to demonstrate;

  • Extensive knowledge of core collaboration services in Office 365 including:
  • Exchange Online Mailbox Management
  • Exchange Online Protection
  • Microsoft Teams
  • SharePoint Online
  • OneDrive for Business
  • Extensive knowledge of core AzureAD identity management and related objects including:
  • Users
  • Traditional Groups (Security, Distribution)
  • Office 365 Groups
  • Devices
  • Guest Users (External Users)
  • Working knowledge of AzureAD identity and authentication technologies including:
  • Azure AD Connect
  • Password Hash Sync
  • Pass-thru Authentication
  • Seamless SSO
  • ADFS
  • Azure MFA
  • SSPR

Culture and benefits 

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. 


We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference. 



Why you will love working here 

  • Paid parental leave 
  • 24/7 Employee Assistance Programme (DataCare) 
  • Ongoing learning, certifications, and career development opportunities 
  • Access to industry-leading learning platforms and future skills training 
  • Recognition programmes that celebrate great work 
  • Great employee discounts and financial wellbeing benefits 
  • Meaningful work that makes a real impact 

Skills Required

  • Australian citizenship
  • Eligibility for NV1 clearance
  • Previous experience in an ICT professional services organisation
  • Extensive hands-on experience as a Microsoft 365 Engineer
  • Extensive knowledge of Microsoft 365 collaboration services, including Exchange Online, Exchange Online Protection, Teams, SharePoint Online, and OneDrive for Business
  • Extensive knowledge of Azure AD identity objects, including users, security and distribution groups, Microsoft 365 groups, devices, and guest users
  • Working knowledge of Azure AD Connect, Password Hash Synchronization, Pass-through Authentication, Seamless SSO, ADFS, Azure MFA, and SSPR

Datacom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.

  • Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
  • Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
  • Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.

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The Company
HQ: Ulaanbaatar
6,500 Employees
Year Founded: 1965

What We Do

Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.

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