At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Completes on-site or virtual loss control surveys of current and prospective policyholders’ operations with advanced understanding of exposures and controls. Assesses and analyzes the exposure potential and existing controls. Prepares reports for underwriting about identified exposures that evaluate the effectiveness of controls and provides detailed explanation of business operations, hazards and controls associated with coverages. Provides comprehensive, tailored services to policyholders.
ESSENTIAL FUNCTIONS
-
Performs detailed evaluation of complex account information, such as loss drivers, return to work programs, previous recommendations, etc.
-
Completes on-site or virtual loss control surveys of current and prospective policyholders’ operations with advanced understanding of exposures and controls in the niche markets. Assesses and analyzes the exposure potential and effectiveness of existing controls.
-
Delivers training and on-site loss control surveys for current and prospective accounts.
-
Consults with policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages.
-
Prepares loss control reports for underwriting about identified exposures, such as property, commercial auto, liability, and workers’ compensation.
-
Evaluates effectiveness of controls for identified exposures to allow proper risk selection and pricing decision making.
-
Provides detailed explanation of business operations, hazards, and controls associated with coverages.
-
Develops written consultative recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses.
-
Communicates with underwriting to identify unique observations to aid decision-making with accounts.
-
Collaborates with Loss Control and branch teams, such as underwriting, claims, and premium audit, to identify accounts that would benefit from ongoing, routine service or focused, short-term service.
-
Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan.
-
Consults with policyholders to understand their service needs and concerns.
-
Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report.
-
Develops and fosters positive relationships with accounts and agents.
-
Coordinates with other Loss Control team members to provide specialized services. Communicates findings with policyholders and agents.
-
Provides critical updates to branch team to improve renewal decision-making
-
Communicates loss control services available to prospective accounts, policyholders, and agents.
-
Markets loss control functions in coordination with the branch team by making agency visits, presenting at agency and association meetings, etc
-
Mentors and trains other Loss Control team members.
-
Remains current on Loss Control practices through ongoing training.
EDUCATION & EXPERIENCE
The education and experience below are required for the job unless labelled as preferred:
-
Bachelor's degree in safety, engineering, industrial safety, fire protection or related field or equivalent relevant experience
-
Five years of insurance or loss control experience, or related or equivalent relevant experience
-
Successful completion of EMC Loss Control training within six months of accepting role or equivalent
-
Related Master’s degree or designations preferred, such as Certified Safety Professional, CPCU or relevant market certifications
KNOWLEDGE, SKILLS & ABILITIES
The knowledge, skills and abilities below are required for the job unless labelled as preferred:
-
Excellent ability to understand and evaluate risk
-
Advanced knowledge of industrial, construction, fire, and commercial automotive safety
-
Excellent understanding of various nationally recognized standards and codes, including OSHA, DOT and NFPA
-
Excellent ability to identify and visualize potential loss exposures
-
Strong knowledge of relevant niche markets, such as petroleum marketers, schools, municipalities, or manufacturing
-
Strong computer skills, including Microsoft Office Suite
-
Ability to work independently and prioritize
-
Excellent problem-solving skills
-
Superior customer relation skills
-
Excellent verbal and written communication skills, including documentation and presentation skills
-
Ability to maintain confidentiality
-
Demonstrated ability to provide consultative service to large and complicated risks
-
Travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving
Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
What We Do
EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia.