Job Title:
Senior Lockbox ProcessorLocation:
Ops CenterWhat you'll do:
As a Senior Receivables Processor you'll be supporting the Bank's Receivable Operation which enables customers to accept electronic and traditional paper-based payments. You'll capture remittance information using efficient technology services and will transfer information to output files and reporting. You'll work with a team of Receivables Processors to expedite collections of payments and the posting of payment information while focusing on a high level of customer service and providing a professional, prompt and accurate banking experience. Your key responsibilities will include data entry, quality control, and balancing/reconciliation of deposits.- Responsible for supporting the Receivables Supervisor on executing a comprehensive, prompt and efficient client experience.
- Supports the daily workflow and ensures a smooth and efficient operation.
- Execute a variety of routine tasks which may include sorting mail, extracting payments and/or correspondence, reviewing payments to ensure accuracy, and scanning of deposits using high speed optical scanners.
- Ensure strict processing deadlines are met prior to designated cutoff times. Assist in the training and development of new employees, performs advanced research and may handle high value clients.
What you'll need:
- 1+ years of related experience in Branch Banking Operations or similar field.
- High school diploma required.
- Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
- Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Back office receivables operation experience.
- Ability to 10 key by touch and perform alphanumeric data entry with a high level of accuracy.
- Entry level speaking and writing communications skills.
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
Skills Required
- 1+ years of related experience in Branch Banking Operations or similar field
- High school diploma
- Entry level to intermediate knowledge of general banking operations including deposit operations, loan administration, treasury management or other commercial banking products
- Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations
- Back office receivables operation experience
- Ability to 10-key by touch and perform alphanumeric data entry with high accuracy
- Entry level speaking and writing communication skills
Western Alliance Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Alliance Bank and has not been reviewed or approved by Western Alliance Bank.
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Strong & Reliable Incentives — Feedback suggests annual bonuses are broadly available and can materially lift total compensation when business conditions are favorable. Participation spans many roles beyond executives.
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Equity Value & Accessibility — Equity grants are described as widely accessible to employees at multiple levels, adding long‑term value to the package. This breadth helps align employees with company performance.
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Retirement Support — The 401(k) program is positioned as a standout with an employer match structure viewed as stronger than common offerings. Automatic enrollment reinforces accessibility and participation.
Western Alliance Bank Insights
What We Do
Western Alliance Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.
