Senior Localization Project Manager (Onsite)

LocalEyes/ Star7 India is looking for an experienced Senior Localization Project Manager to support onsite localization operations and ensure successful delivery across multiple language work streams. This role will work closely with the Operations Manager to support day-to-day production oversight, stakeholder coordination, and operational execution in a fast-paced environment. The ideal candidate will have experience working closely with linguistic teams, supporting Project Managers, handling operational escalations, and helping drive delivery consistency across multiple work streams.

Production & Delivery Management

• Support day-to-day localization operations across multiple language workstreams.
  
• Help ensure project milestones, delivery timelines, and operational priorities are met consistently.
  
• Assist with workload planning, prioritization, and execution across teams.
  
• Monitor delivery risks, flag issues in a timely manner, and help drive resolution.
  
• Work closely with the Operations Manager on production monitoring and delivery follow-up.
  

Project Manager Guidance & Team Coordination

• Provide day-to-day operational guidance to Project Managers.
  
• Assist with prioritization, execution planning, and issue follow-up across ongoing workstreams.
  
• Support onboarding and mentoring of Project Managers where required.
  
• Help ensure consistent execution of team processes, workflows, and follow-up practices.
  
•  Encourage accountability and strong coordination across the Project Manager team.
  

 Linguist Collaboration & Quality Follow-up

• Work closely with linguists to support production and quality goals.
  
• Participate in discussions related to linguistic quality, terminology, and consistency.
  
• Monitor quality trends and help drive follow-up actions where needed.
  
• Support coordination between Project Managers and linguists to improve delivery consistency.
  
• Contribute to quality improvement efforts through regular operational follow-ups.
  

 Stakeholder Coordination & Escalation Management

• Coordinate with internal teams and stakeholders on day-to-day operational matters.
  
• Communicate key risks, issues, and delivery updates clearly and in a timely manner.
  
• Assist with cross-functional coordination to support smooth execution of project requirements.
  
• Support stakeholder follow-ups, action tracking, and closure of open items.
  
• Identify operational issues and escalate appropriately when required.
  

Reporting, Trackers & Process Support

• Track delivery status, workload movement, and operational updates across active workstreams.
  
• Create, maintain, and regularly update trackers to support production, quality, and follow-up activities.
  
• Support preparation of reports, summaries, and ongoing status updates for stakeholders.
  
• Monitor operational and quality-related data to identify trends, gaps, and improvement opportunities.
  
• Maintain relevant documentation related to workflows, trackers, and operational action items.
  
• Contribute to process improvement initiatives and operational best practices.
  

Skills, Experience & Qualifications

• Bachelor’s degree in Business, Localization, IT, Process Engineering, or equivalent experience 5+ years of experience in localization/project management
  
• Experience managing multi-language localization workflows
  
• Experience guiding or supporting Project Managers in an operational environment
  
• Experience working closely with linguistic teams on quality-related matters
  
• Strong stakeholder management and coordination skills across cross-functional teams
  
• Excellent communication and organizational skills with strong attention to detail
  
• Strong problem-solving and decision-making ability in fast-paced environments
  
• Strong data tracking and reporting skills, with the ability to create and manage operational trackers effectively
  
• Comfortable working with data to monitor trends, support decision-making, and drive follow-up actions
  
• Prior onsite experience preferred
  
• Experience with localization tools and workflows preferred
  

• Preferred: Strong Hindi language knowledge, with the ability to engage confidently with linguists on quality, terminology, and consistency-related matters
  
• Preferred: Familiarity with AI/LLM tools for productivity (prompting, summarization, drafting stakeholder updates) and an understanding of limitations, data privacy, and human-in-the-loop review
  
• Preferred: Experience applying AI/automation to localization operations (reporting, QA triage, workflow optimization) with strong governance and confidentiality practices