Senior Lifecycle Marketing Manager (Heypolo)

Reposted 23 Days Ago
Be an Early Applicant
3 Locations
Hybrid
3K-5K Annually
Senior level
Information Technology • Software • Cybersecurity
The Role
The Senior Lifecycle Marketing Manager will take charge of the lifecycle marketing strategy, build user journeys, implement automation, and drive metric improvements through collaboration and data-driven testing.
Summary Generated by Built In

We’re building HeyPolo – a privacy-first smart location-sharing app that helps families and friends stay connected, safe, and in control. HeyPolo is designed for meaningful connection without intrusive tracking: real-time updates, consent-based sharing, and intuitive safety features that put users in charge of their data and peace of mind. 

If you’re excited by real user impact, privacy-centered innovation, and building something from scratch with a small, autonomous team, read ahead

If you want to:

  • Take full ownership of the lifecycle marketing strategy (email, push, in-app);
  • Build comprehensive lifecycle journeys from scratch, covering onboarding to winback;
  • Design and implement automated flows using Iterable or similar platforms;
  • Drive key metric improvements across the funnel: activation, conversion, retention, and churn;
  • Conduct structured A/B tests on messaging, timing, and segmentation;
  • Collaborate closely with product and data teams on events, triggers, and segmentation;
  • Create high-performing lifecycle messaging with design and content teams;
  • Own lifecycle reporting and feed insights into the overall growth strategy.
  •  

And you can check off:

  • Proven hands-on experience in lifecycle, CRM, or retention marketing;
  • Familiarity with Iterable, Braze, Customer.io, or similar platforms;
  • Proven track record of improving activation, conversion, and retention metrics;
  • Strong understanding of user journeys and funnel optimization;
  • Data-driven approach with experience in A/B testing and performance analysis;
  • Ability to prioritize high-impact opportunities and execute quickly;
  • Strong collaboration skills across product, design, and analytics teams.
  •  

Bonus points if you:

  • Have experience with subscription or SaaS products;
  • Have worked on mobile app lifecycle marketing (iOS/Android);
  • Are familiar with attribution tools and product analytics platforms (e.g. AppsFlyer, Mixpanel, Amplitude).
  •  

Here’s the deal:

  • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
  • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
  • Tools of your choice: choose technical equipment and the tools you need to do your best;
  • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
  • Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
  • Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
  • Premium Surfshark accounts: for you, your family, and friends;
  • Gross salary: 2700-4700 Eur/month for the Lithuanian market, 11900-20000 Pln/month for the Polish market. It may vary depending on your skills and experience.
  •  

Skills Required

  • Proven hands-on experience in lifecycle, CRM, or retention marketing
  • Familiarity with Iterable, Braze, Customer.io, or similar platforms
  • Proven track record of improving activation, conversion, and retention metrics
  • Strong understanding of user journeys and funnel optimization
  • Data-driven approach with experience in A/B testing and performance analysis
  • Ability to prioritize high-impact opportunities and execute quickly
  • Strong collaboration skills across product, design, and analytics teams
Am I A Good Fit?
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The Company
Kaunas, , Kauno
419 Employees
Year Founded: 2018

What We Do

Surfshark is a fast-growing cybersecurity company focused on developing humanized privacy & security protection solutions to secure people's digital lives. Its core product is one of the TOP 3 VPNs globally, trusted by millions of users around the world. Additionally, Surfshark has been developing solutions such as Antivirus, Alert - a data leak detection system, a private search tool - Search, Incogni, Dedicated IP, and Alt-ID. Founded in 2018 as a VPN, Surfshark has quickly managed to become one of the leading brands in the VPN industry and offers a security bundle that goes beyond the VPN. Today, Surfshark is a second unicorn in Lithuania with 400+ employees in Vilnius, Kaunas, Warsaw, and Berlin, and securing the digital lives of users in 100+ countries

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