Your Opportunity at ARC’TERYX:
As a Senior Leaves Management Specialist, you will lead the administration of leaves across Canada and the US. With support from the Manager, Health and Well-being, you will play a key role in process optimization and employee experience of management of all leaves and accommodations with a high degree of autonomy. This role will partner with both internal and external stakeholders in leading the end-to-end ownership of claims, including regulatory compliance, legislation and data reporting to People and Culture and Payroll teams.
As part of the greater Health & Wellbeing team, there is an opportunity to support global group benefits, savings and purchase program initiatives and enhancements.
This role is based out of our North Vancouver and is open to a hybrid remote work schedule with on-site support as required. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The People & Culture Global Total Rewards team operates in strategic partnership with the business to enhance the overall employee experience by designing and managing compensation and health and well-being programs that attract, retain and motivate top talent. We seek to drive greater alignment to our purpose through continued evolution of our total practices, while fostering a culture of belonging that generates high-performance, strength-based teams, and values-based leadership.
If you were a Senior Leaves Management Specialist now, here are some of the core activities you would be overseeing:
- Leading the administration of end-to-end leaves in Canada and US including but not limited to: Short Term and Long-Term Disability, Maternity and Parental Leave, Family Medical Leave Act (FMLA), state and local paid family medical leaves, Americans with Disabilities Act (ADA) and other paid or unpaid leaves.
- Proactively interpreting legislative changes, assessing operational impact and recommending updates to leave programs, policies and processes.
- Leading the coordination of triaging leave requests with People and Culture Business Partners, Health and Safety and people leaders across the business. Owning the employer statements and claim submission forms as needed.
- Ensuring timely updates to employee data and leave statuses in the HRIS and payroll systems.
- Acting as an escalation point for complex and sensitive leaves with carriers and coordination of return-to-work processes, including accommodation letters and gradual schedules.
- Calculating and reporting disability payments to payroll for weekly, biweekly and semi-monthly pay schedules.
- Continuously monitoring leave procedures and policies to identify gaps and opportunities for improvement in the overall leave management framework.
- Providing reporting on leave trends to identify risks, cost drivers and workforce planning needs.
- Serving as a subject matter expert and centralized resource for People and Culture, employees and people leaders on leave-related matters. Providing guidance and direction on sensitive and complex cases.
- Developing and delivering education/training and communication materials as needed related to leave programs.
Program Administration, Process Optimization, and Compliance
Education and Stakeholder Support
Are you our next Senior Leave Management Specialist?
- You have a minimum of 4 years relevant experience in human resources, leave and absence management or disability programs, ideally with exposure to US state programs and regulations.
- You have deep knowledge of regulatory requirements and coordination of state and provincial leaves with government and employer-sponsored programs.
- You have proven ability to work independently and own end-to-end program oversight and initiatives.
- You have the ability to work independently as well as be part of the larger team; flexible and adaptable in a fast-paced, results-oriented work environment.
- You have excellent interpersonal and communication skills in managing both internal and external stakeholder relationships.
- You have a mindset of continuous improvement, and you challenge the status quo, implementing process improvements as possible.
- You have a strong customer service orientation, able to establish collaborative working relationships with stakeholders at all levels.
- You have the ability to handle sensitive and confidential information in an appropriate manner.
- You have the ability to effectively balance autonomy and collaboration.
- You have passion for your work that is paralleled by your passion for getting outside and living it.
Total Rewards
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
Skills Required
- Minimum 4 years of relevant experience in human resources, leave and absence management, or disability programs
- Knowledge of regulatory requirements and coordination of state and provincial leaves with government and employer-sponsored programs
- Ability to work independently and own end-to-end program oversight and initiatives
- Flexibility and adaptability in a fast-paced, results-oriented environment
- Excellent interpersonal and communication skills for managing internal and external stakeholders
- Continuous improvement mindset and ability to implement process improvements
- Strong customer service orientation and collaborative relationship-building skills
- Ability to handle sensitive and confidential information appropriately
- Ability to balance autonomy and collaboration
- Exposure to US state programs and regulations
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
