Senior Learning Experience Designer

Core L&D Functions:

• Conduct qualitative and quantitative analyses to assess learning needs, measure training effectiveness, and identify improvement opportunities.
• Design and develop self-paced, virtual instructor-led, and in-person learning experiences and simulations supporting leadership and professional development, and technical training.
• Serve as a producer for virtual and in-person training through Zoom and Conferences io to ensure programs are educational, engaging, technically sound, and user-friendly, leading to a successful learning experience for team members.
• Prepare program evaluation reports using feedback and performance data to measure training program impact and improve future development initiatives.
• Systematically assess, design, develop, implement, and evaluate training programs based on learners' needs and objectives following the ADDIE model.
• Develop high-quality and branded deliverables by proofreading materials and projects with strong attention to detail.
• Design and integrate evaluation strategies, leveraging the Kirkpatrick Model, to ensure training programs align with and drive performance outcomes.
• Complete necessary learning administration tasks, including creating course rosters, updating attendance in LCvista, and preparing training reports for SMEs and L&D leads.
• Stay abreast of business, process, and skill needs, ensuring developmental opportunities remain relevant and delivered in the most effective format, or shifting based on Aprio's evolving needs.
• Monitor and respond to inquiries in the Learning & Development inbox.

Communication, Project Management and Time Management Functions:

• Execute multiple projects simultaneously, ensuring their effective and timely completion, leveraging leadership support to prioritize as needed.
• Coordinate and collaborate with external facilitators for process improvement, timely content delivery and relevant curriculum development in line with NASBA standards.
• Coordinate and schedule training sessions to ensure maximum participation and minimal operational disruption, documenting all programs in the L&D calendar for training across modalities (group live, group internet-based, hybrid, and self-study) and communicating expectations to team members, in collaboration with Learning Coordinators.
• Demonstrate strong communication skills when working with stakeholders, training audiences of various sizes, committees, leaders, and vendors.
• Develop detailed agendas and schedules for live programs and events, including session topics, speakers, and activities, in collaboration with Learning Coordinators.
• Facilitate communication and coordination among all stakeholders to ensure alignment and buy in to successfully execute projects.
• Support L&D annual planning process (update planning templates and schedules, plan and schedule training, and compile resources for upcoming training and programs).

Technology Functions:

• Leverage software, such as Articulate 360, Beautiful.ai, LCvista, Workday, Grammarly, MS Office Suite, and general AI to develop training, run reports, and improve workflow.
• Prepare for virtual and in-person programs by testing and troubleshooting IT needs such as software access, permissions, and IT support availability.
• Support software implementation efforts that impact learning and development functions.

Qualifications:

• Bachelor's Degree in Education, Instructional Design, Psychology, Communications, Human Resources, or another related field is required
• Instructional Design Certificate from Association of Talent Development (ATD) is preferred
• Certified Learning & Development Professional (CLDP) certification from the Institute of Learning and Development is preferred
• 4+ years of experience coordinating in-person, virtual, and hybrid event management logistics.
• 4+ years of experience applying adult learning principles to develop, design, and deploy training, including professional and leadership development courses.
• 4+ years of experience evaluating training program effectiveness through metrics, feedback, and assessments, making continuous improvements based on insights.
• 4+ years of demonstrated organization, time management, and interpersonal skills with the ability to collaborate on a diverse team and manage multiple projects simultaneously.
• 4+ years of experience leveraging technology to create diverse training materials, including guides, presentations, videos, and live recordings, fostering a dynamic learning environment.
• 4+ years of experience working in a professional services environment.