Senior Learning & Development Specialist

Posted 3 Days Ago
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Burlington, MA, USA
Hybrid
120K-145K Annually
Senior level
Healthtech • Insurance
The Role
Design, build, and deliver learning programs focused on manager enablement, new-hire onboarding, career progression, interviewer effectiveness, and LMS-driven program measurement. Partner with HRBPs, Talent Acquisition, and global L&D peers to diagnose capability gaps, create targeted interventions, manage LMS operations, and use data and AI-assisted tools to scale high-impact learning tied to business outcomes.
Summary Generated by Built In
At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day.
Our People team plays a central role in shaping that growth. This is a moment where the right talent development investment will have a direct and measurable impact on how quickly we scale and how well we perform. 
We are looking for a Senior L&D Specialist to build and scale key talent development programs for Veriforce's US workforce. This is a high-impact individual contributor role for someone who connects learning directly to business outcomes — and who can move from strategy to execution without losing either. 

This role reports to the VP of HR and operates in close partnership with HRBPs, business leaders, and our global L&D counterparts to ensure a consistent approach across the enterprise. This is a hands-on role where you will design, build, and deliver programs directly, not just oversee or facilitate existing content. 

What You Will Own:
Manager Enablement 
  • Design and deliver a manager development curriculum — feedback, coaching, performance navigation — with supporting toolkits and just-in-time resources for high-stakes moments 
  • Diagnose capability gaps through data and stakeholder input; build targeted interventions that drive behavior change, not just awareness 
  • Identify and implement reinforcement strategies that sustain manager learning between formal programs 

New Hire Onboarding
 
  • Own the end-to-end new hire experience from offer acceptance through 90 days, in partnership with Recruiting, HRBPs, and department leads 
  • Build role-specific onboarding tracks and define success metrics — ramp time, early engagement, manager satisfaction — to continuously improve the program 

Career Progression Enablement
 
  • Partner with HR and business leaders to develop career frameworks and leveling guides that give employees clear, credible visibility into how they can grow 
  • Equip managers and employees with tools and conversations that make career planning proactive, not reactive 
  • Surface internal mobility and stretch opportunities in partnership with business leaders 

Interviewer Effectiveness & Hiring Process
 
  • Partner with Talent Acquisition to design and deliver interviewer training — question frameworks, evaluation rubrics, debrief guides — that build genuine assessment skills and create consistent, structured hiring practices 
  • Support the design of practical candidate assessment components that surface real capability 

Program Operations & Measurement
 
  • Manage the LMS and build reporting that tracks what matters most: participation, behavior change, business impact 
  • Apply modern instructional design and AI-assisted tools to build scalable content without sacrificing quality 
  • Partner with the L&D peers in UK and Canada on shared frameworks while tailoring for US needs 
  • Partner with HRBPs and People team to design and deliver targeted learning solutions in support of key initiatives and emerging business needs 

What you’ll need to be successful:
Essentials:
  • 6+ years of experience in L&D, talent development, or organizational effectiveness, preferably in a SaaS or technology environment 
  • Strong instructional design background with the ability to build engaging, learner-centered experiences across modalities (in-person, virtual, asynchronous) 
  • Demonstrated experience designing and delivering manager development programs — not just facilitating off-the-shelf content 
  • Proven track record of building or significantly improving onboarding programs, with measurable outcomes 
  • Experience managing and reporting from an LMS platform 
  • Strong facilitation skills and executive presence; comfortable presenting to and influencing senior leaders 
  • Data-informed mindset — you define success before you start, measure consistently, and adjust based on evidence 

Nice to Have:
  • Experience with Docebo or a comparable enterprise LMS 
  • Familiarity with AI-assisted learning tools and modern enablement technologies 
  • Experience with competency modeling or skills-based talent frameworks 
  • Exposure to global or cross-regional workforces and multi-divisional program design 
  • Coaching certification or formal facilitation training (e.g., ATD, ICF) 
  • Background supporting commercial or revenue-generating functions 

What you’ll get in return:
Here are just a few of the great reasons you should join our team!
  • Work with a global team! We have colleagues and customers across North America and overseas.
  • Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to build your career. 
  • Veriforce provides 
    • 100% paid employee medical and dental insurance
    • Monthly contributions to Health Savings Accounts
    • A 401(k) match that is immediately fully vested
    • Outstanding time off benefits
    • Paid time off for volunteer activities
All job offers will be contingent on successful completion of a background check.
#CENT

About
Equal Employment Opportunity   We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.   If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.

Skills Required

  • 6+ years of experience in L&D, talent development, or organizational effectiveness, preferably in a SaaS or technology environment
  • Strong instructional design background with ability to build learner-centered experiences across in-person, virtual, and asynchronous modalities
  • Demonstrated experience designing and delivering manager development programs
  • Proven track record of building or significantly improving onboarding programs with measurable outcomes
  • Experience managing and reporting from an LMS platform
  • Strong facilitation skills and executive presence; comfortable presenting to and influencing senior leaders
  • Data-informed mindset with ability to define success metrics, measure, and iterate
  • Experience with Docebo or a comparable enterprise LMS
  • Familiarity with AI-assisted learning tools and modern enablement technologies
  • Experience with competency modeling or skills-based talent frameworks
  • Exposure to global or cross-regional workforce and multi-divisional program design
  • Coaching certification or formal facilitation training (e.g., ATD, ICF)
  • Background supporting commercial or revenue-generating functions
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The Company
HQ: Cardiff
617 Employees

What We Do

We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.

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