Senior Learning and Development Partner

Who we are:

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of Transact Campus + CBORD, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.

Why join our team?

We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.

Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

What you will be doing:

Reporting directly to the Director of Culture and Engagement, the Senior Learning and Development Partner is a strategic People & Culture leader responsible for designing, delivering, and scaling enterprise learning solutions that enable business performance, leadership capability, and workforce readiness across Transact + CBORD. This role partners closely with executive leadership, Sales, Client Success, Product, Technology, and People Operations to ensure learning initiatives directly support growth, client satisfaction, and operational excellence.

This role blends strategy, execution, and influence, translating business priorities into impactful learning experiences that strengthen leadership effectiveness, accelerate talent development, and support a high-performance, client-centric culture.

Essential Job Responsibilities:

• Design and execute a comprehensive L&D strategy aligned with company goals, revenue enablement, and long-term workforce planning
• Serve as a trusted advisor to senior leaders on leadership development, capability gaps, and organizational readiness
• Translate business priorities into   targeted learning and organizational development solutions that drive measurable outcomes
• Design and deliver leadership and manager development experiences tailored to business needs
• Coach leaders on building high-performing teams, developing talent, and navigating change
• Support succession planning, internal mobility, and career pathways through structured development frameworks
• Partner with ERGs, mentorship programs, and engagement initiatives to strengthen leadership pipelines and inclusion
• Partner with Talent Acquisition and functional leaders to design and evolve a consistent, scalable onboarding experience that accelerates new hire effectiveness and cultural integration
• Enable change management initiatives tied to system implementations, process transformation, and organizational growth
• Leverage data and feedback (e.g., engagement surveys, performance insights) to continuously refine learning impact
• Design engaging, inclusive learning experiences using blended learning methods (facilitated, virtual, on-demand, experiential)
• Establish metrics and reporting to measure effectiveness, adoption, and business impact of learning initiatives
• Continuously assess emerging trends, tools, and best practices to evolve the learning ecosystem

Job Requirements/ Qualifications:

Required

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business, or related field
• 8–10+ years of progressive experience in Learning & Development, Talent Development, or Organizational Effectiveness
• Proven experience designing and delivering leadership and enterprise learning programs
• Strong business acumen with the ability to align learning strategy to organizational goals
• Exceptional facilitation, stakeholder management, and executive communication skills

• Experience designing learning interventions that drive measurable business outcomes
• Ability to influence without authority and operate effectively in ambiguity
• Familiarity with HRIS, learning platforms, engagement tools, or performance management systems
• Certification(s) in leadership development, coaching, or organizational change (e.g., Prosci, SHRM, ICF)

Core Competencies

• Strategic Thinking & Business Partnership
• Leadership Development & Facilitation
• Strong Diagnostic and Consulting Capability
• Facilitation, Coaching and Design Expertise
• Change Leadership and Resilience
• Data-Informed Decision Making
• Cross-Functional Collaboration
• Inclusive Leadership & Culture Building

Essential Functions of the job:

The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA). These functions are the fundamental job duties required for successful performance.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may be added, removed, or modified at any time in accordance with business needs and applicable law.

What is good to know:

Competencies and Behaviors

• Outline key core competencies (e.g., collaboration, adaptability, problem-solving).
• May also reflect company values or leadership expectations.

This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws.

What you get when you join our team:

• Flexible time off to include paid holidays and volunteer time.
• Robust health, dental, and vision insurance plans on your first day of employment
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance

• Comprehensive employee assistance program (EAP)

• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.