Senior Learning and Development Facilitator

Posted 8 Days Ago
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Phoenix, AZ, USA
In-Office
Senior level
Other
The Role
Facilitates instructor-led, virtual, workshop, classroom, and blended learning programs for employees and leaders. Partners with HR, leadership, and business stakeholders to assess learning needs, identify skill gaps, reinforce objectives, evaluate outcomes, coach learners, and improve program effectiveness. Coordinates learning logistics and standardized delivery while traveling to field locations approximately 50% of the time.
Summary Generated by Built In

POSITION SUMMARY: The Senior Learning and Development Facilitator delivers engaging learning experiences that support employee, leader, and workforce development needs aligned to business priorities. The incumbent facilitates learning through classroom, workshop, virtual, and blended formats while creating a consistent and effective learner experience. The Senior Learning and Development Facilitator partners with Area leadership, HR, Learning team members, and key business stakeholders to understand learning needs, support implementation, reinforce objectives, gather feedback, and contribute to continuous improvement.


PRINCIPAL RESPONSIBILITIES:    

  • Acts as an ambassador of the Republic Way by creating engaging, high-quality learning experiences that support the company’s culture, priorities, and workforce development needs.
  • Manages and facilitates instructor-led learning programs for employees and leaders through classroom, workshop, virtual, and blended learning formats.
  • Partners with Area leadership, HR, and key business stakeholders to understand learning and performance needs, identify skill gaps, and align facilitated learning experiences to business priorities.
  • Leverages learning content, participant feedback, stakeholder input, and needs assessment data to identify emerging development opportunities and recommend enhancements to existing programs.
  • Collaborates with Learning team members, instructional design partners, and other stakeholders to provide facilitator insight, subject matter expertise, and practical recommendations that support program design, implementation, and continuous improvement.
  • Supports implementation of learning initiatives by coordinating with cross-functional partners, reinforcing program objectives, and helping ensure consistent delivery across audiences and locations.
  • Tracks and summarizes participant feedback, learning outcomes, and observed application opportunities to help evaluate program effectiveness, identify trends, and inform future improvements.
  • Provides coaching, reinforcement, and follow-up support to learners, leaders, and teams to help translate learning content into on-the-job behaviors and performance improvements.
  • Supports standardized facilitation processes, materials, tools, templates, program resources, enrollment coordination, and session logistics to ensure a consistent learner experience and effective operational execution.
  • Maintains knowledge of learning and development trends, concepts, tools, and techniques; travels as needed to deliver learning sessions; and performs other job-related duties as assigned or apparent.

QUALIFICATIONS: 

  • Strong communication and relationship-building skills at all levels.
  • Demonstrated ability to connect with and influence leaders at all levels of the organization.
  • Excellent facilitation and presentation skills, with the ability to engage and inspire audiences.
  • Strong understanding of leadership theories, models, and best practices in leadership development.
  • High degree of organization and demonstrated ability to manage multiple, competing projects and priorities simultaneously.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Superior ability to deliver results in a highly matrixed organization. 
  • Self-motivated and highly organized. 

MINIMUM REQUIREMENTS: 

  • 4 - 7 years of experience delivering instructor-led training programs with demonstrated ability to facilitate learning sessions, assess understanding, and adjust delivery to support comprehension and application of content.

This role is based out of our Phoenix, AZ office. There will be travel 50% of the time to our field locations across the US. When not traveling, you will be expected to work 4 days a week in office with 1 day a week remote.


Please note, this position is not sponsorship eligible.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO)

• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.


In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.


Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.


Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it.


Our company values guide our daily actions:

  • Safe: We protect the livelihoods of our colleagues and communities.
  • Committed to Serve: We go above and beyond to exceed our customers’ expectations.
  • Environmentally Responsible: We take action to improve our environment.
  • Driven: We deliver results in the right way.
  • Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 5.1 million people in 2024 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   


STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.


Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.


Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

Sustainability Innovation

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.


The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. These innovative sites process rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.


Our customers are increasingly looking for decarbonization solutions, and we are leveraging our network of landfills to meet that need. Republic is committed to harnessing landfill gas, a natural byproduct of decomposing waste, and converting it to energy. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).


RECENT RECOGNITION

  • Barron’s 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Best-In-Class Indices
  • Ethisphere’s World’s Most Ethical Companies
  • Fortune World’s Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global

Skills Required

  • Strong communication and relationship-building skills at all organizational levels
  • Ability to connect with and influence leaders at all levels
  • Excellent facilitation and presentation skills, including the ability to engage and inspire audiences
  • Strong understanding of leadership theories, models, and leadership development best practices
  • Strong organizational skills and ability to manage multiple competing projects and priorities
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment
  • Ability to deliver results in a highly matrixed organization
  • Self-motivated and highly organized
  • 4–7 years of experience delivering instructor-led training programs, facilitating learning sessions, assessing understanding, and adjusting delivery to support comprehension and application
  • Ability to travel approximately 50% of the time to field locations across the United States
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The Company
HQ: Phoenix, AZ
14,000 Employees
Year Founded: 1998

What We Do

Trust earned through action—day after day—that's our pledge to you. With resolve and professionalism. Our Company Today: Republic Services, is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through its subsidiaries, Republic’s collection companies, transfer stations, recycling centers and landfills focus on providing reliable environmental services and solutions for 14 million commercial, industrial, municipal and residential customers. Our Customers: We want our customers to feel at ease because of the reliability of our services, uplifted by the environmental impact they can make partnering with Republic, and delighted by the simple solutions and array of services we provide. We’ll handle it from here™, Republic’s tagline, lets our customers know that they can count on us to provide an effortless experience; backs the promise that we will be on-time, never miss a pickup and leave the area clean; supports our promise to deliver superior products and services to meet their customers’ needs; and remind them about our environmental commitment. Our Environmental Commitment: We believe in protecting the planet and applying common sense solutions to customers’ waste and recycling challenges. We are significantly invested in materials recovery and other recycling operations that sort, process and sell recyclable paper, aluminum, glass and other materials. We also continue to expand our planet-friendly fleet of trucks, with over 10% of our fleet powered by compressed natural gas (CNG). Our Company takes pride in the commitment to environmental stewardship and sustainable practices; renewable energy; community involvement; the safety of our employees; and innovation in all aspects of our business operations. Our People: We employ approximately 36,000 full-time employees and work to create and maintain an environment that attracts, develops and retains people who assure our success with customers, differentiate us from our competitors. We want to be an employer of choice for top talent.

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