Senior Learning Advisor, Risk, Central Controls & CBNA

Posted Yesterday
Be an Early Applicant
Mississauga, ON, CAN
In-Office
142K-212K Annually
Senior level
Fintech • Financial Services
The Role
Lead L&D strategist for Risk, Central Controls & CBNA. Assesses learning needs, designs and markets solutions, conducts gap/root-cause analyses, advises stakeholders, ensures governance and compliance, measures training impact, and manages the learning budget.
Summary Generated by Built In

The Learning & Culture (L&C) organization supports the creation, curation, and deployment of end-to-end learning solutions to increase organizational and employee success. The Learning Advisor Senior Lead is a strategic Human Resources professional responsible for identifying the Learning needs of their coverage area and determining the appropriate solution in alignment with the Learning & Culture Menu of Services. The role works in close partnership with key business and HR stakeholders to deliver an integrated strategy.

Responsibilities:

  • Develop, execute, and market a Learning strategy that supports global functions, product and/or country regulatory priorities, leverages enterprise solutions, and drives performance improvement
  • Conduct root cause and gap analyses to identify opportunities and appropriate solutions
  • Serve as a trusted partner and consultant to senior stakeholders in the coverage area
  • Advises and ensures that learning products developed within the coverage area comply with standards and policies; where applicable, work with SMEs/originators outside of L&C to navigate Learning governance
  • Measure the effectiveness and success of training interventions, and communicate impact to stakeholders
  • Manage the learning budget for coverage area
  • Collaborate with peers in L&C and across HR to provide an integrated and consistent experience for partners and stakeholders
  • Follow latest external market trends and anticipate their impact on future capability requirements for function
  • Support partners in adhering to best practices and navigating Learning governance
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

  • 10+ years of experience in Learning
  • Key capabilities for this role include consulting, applying adult learning theory, developing business acumen, facilitation, measuring success and impact of Learning strategy, and project management skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proven ability to use data to tell a story
  • Self-motivated and detail oriented
  • Proven influencing and relationship management skills
  • Proactive leadership and motivational skills

Education:

  • Bachelor’s/University degree, Master’s degree preferred or equivalent experience

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Job Family Group: Human Resources

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Job Family:Talent, Development, Learning & Engagement

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Time Type:Full time

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Primary Location Full Time Salary Range:$141,600.00 - $212,400.00

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 10+ years of experience in Learning
  • Consulting skills and stakeholder partnership experience
  • Knowledge and application of adult learning theory
  • Business acumen and ability to develop learning strategy
  • Facilitation skills
  • Ability to measure success and impact of learning interventions
  • Project management skills
  • Clear and concise written and verbal communication skills
  • Proven ability to use data to tell a story
  • Self-motivated and detail oriented
  • Proven influencing and relationship management skills
  • Proactive leadership and motivational skills
  • Bachelor's/University degree or equivalent experience
  • Master's degree

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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