As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This role plays a key part in managing commercial relationships with contract manufacturers, ensuring alignment with business objectives and enabling strong supply chain performance. The position focuses on driving cost efficiency, agility, and delivery excellence across product life cycle activities.
The role directly contributes to achieving customer delivery commitments and long-term supply chain competitiveness
How you will make an impact:
Own commercial relationships with designated EMS partners
Develop and recommend EMS strategies and corresponding business cases to optimize total cost of ownership and mitigate geopolitical and supply chain risks
Lead RFQ processes including package development, bid evaluation, and award recommendation
Negotiate, review, and approve monthly product pricing while ensuring accurate pricing file updates
Coordinate claims resolution processes including PPV, revaluation, true-up, excess and obsolete, and ad hoc claims
Lead identification and alignment of cost reduction opportunities through vendor performance reviews
Drive supplier business reviews with operational teams and executives to ensure continuous improvement and strategic alignment
The must haves:
Education: Bachelor’s degree in business or Engineering.
Experience: >10 years of experience with enterprise-level systems to low-cost consumer-like electronics
Demonstrated commercial business acumen with EMS suppliers
Application of negotiation practices with senior-level executives within EMS partners
Ability to influence and build relationships with internal and external stakeholders up to executive level
Application of transformation cost analysis across multiple contract manufacturing models
Utilization of finance knowledge in commercial decision-making
Nice to haves:
Education: Master in Business
Experience working with Tier 1 and Tier 2 contract manufacturers globally, including Southeast Asia and Mexico
Application of contract manufacturing engagement models including EMS, JDM, and ODM
Experience generating and presenting content to executive audiences
Utilization of Microsoft tools including PowerPoint, Excel, and Power BI
Excellent communication skills in English (oral and written)
Willingness to travel
#LI-SG1
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in Business or Engineering
- More than 10 years of experience across enterprise-level systems to consumer electronics
- Demonstrated commercial business acumen with EMS suppliers
- Experience negotiating with senior-level executives at EMS partners
- Ability to influence and build relationships with internal and external stakeholders up to executive level
- Experience applying transformation cost analysis across multiple contract manufacturing models
- Utilization of finance knowledge in commercial decision-making
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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