Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Banking - Payments Technology, you play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. This hands-on technical leadership position emphasizes engineering excellence, automation, and innovation. You will lead a global team of engineers, working closely with development, infrastructure, and business partners to deliver resilient, observable, and high-performing systems.
Job responsibilities
- Architect and implement solutions for high availability, fault tolerance, and performance of critical applications across various technologies
- Lead technical reviews and drive automation for monitoring, alerting, and operational workflows
- Design and advance observability frameworks to improve application health insights and incident response
- Mentor and coach engineers on reliability and operational excellence
- Collaborate with development, DevOps, and business partners to align reliability initiatives with strategic goals
- Engineer robust release validation and production readiness processes for seamless deployments
- Own rapid production incident response and root cause analysis, driving permanent engineering solutions
- Serves as a function-wide subject matter expert in one or more areas of focus
- Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
- Influences peers and project decision-makers to consider the use and application of leading-edge technologies
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Extensive experience in application development, reliability engineering or SRE, including substantial years in technical leadership roles
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced software engineering expertise (Java, Python, or similar), with a proven track record of building reliable, scalable systems
- Ability to tackle design and functionality problems independently with little to no oversight
- Practical cloud native experience
- Deep knowledge of observability, monitoring, and logging platforms (Grafana, Prometheus, Splunk, Datadog, AppDynamics, ELK, etc.)
- Hands-on experience with automation, scripting, and infrastructure-as-code (Python, Java, Shell, Ansible, etc.)
- Strong understanding of incident management, root cause analysis, and reliability frameworks
- Experience leading distributed engineering teams in a high-availability environment and in stakeholder management.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.
