C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI
C3 AI is seeking a Senior/Lead Site Reliability Engineer - Federal to join our team in Tysons, VA or Redwood City, CA.
This role requires US Citizenship. Active US Government Security Secret clearance or higher is required (Top Secret or higher is preferred).
Responsibilities:
- Work with Federal customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements of Federal environments
- Maximize system uptime and availability, ensuring functional and performance SLAs
- Establish end-to-end monitoring and alerting on all critical aspects
- Solve complex problems for critical services and build automation to prevent problem recurrence
- Initiate and lead scripting and automation to streamline system updates and upgrades
- Set up critical infrastructure, tools, and framework to streamline the deployment cycle
- Work cross-functionally with Services and Engineering teams
- Travel to customer site (up to 50%)
Qualifications:
- Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study
- An active U.S. Government security clearance (Top Secret preferred)
- Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premise deployment experience preferred
- Expertise in Linux Operating Systems, Networking, and Database concepts
- Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP
- Experience with Infrastructure-as-Code configurations such as Terraform, Ansible, or Puppet
- Experience in Ruby, Bash, or Python; to automate and monitor systems
- Excellent problem-solving, critical thinking, and communication skills
- Experience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.
Skills Required
- Bachelor's degree in STEM or comparable area of study
- Active U.S. Government security clearance
- Experience deploying, managing, and operating Kubernetes-based infrastructure in AWS and Azure
- Expertise in Linux Operating Systems and Networking
- Experience with Infrastructure-as-Code configurations such as Terraform or Ansible
- Experience in Ruby, Bash, or Python for automation
- Experience supporting as a DevOps or sys admin for commercial SaaS solutions
C3 AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C3 AI and has not been reviewed or approved by C3 AI.
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Fair & Transparent Compensation — Pay is considered competitive to above average for many roles, and compensation stands out more positively than several other aspects of the company. High-end packages are available in certain roles and levels, indicating the ability to pay at or above market when needed.
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Career-Linked Recognition & Rewards — The company funds an online master’s program that confers a $25,000 completion bonus, a guaranteed 15% raise, and a stock grant. Ongoing internal training and small course-completion bonuses further tie rewards to development milestones.
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Wellbeing & Lifestyle Benefits — Daily catered lunches, stocked snacks, a free gym membership at the Redwood City HQ, and commuter benefits provide tangible day-to-day perks. Business-travel health coverage and other on-site amenities enhance the workplace experience for those regularly in office.
C3 AI Insights
What We Do
C3 AI is the leading Enterprise AI software provider for accelerating digital transformation. Digital transformation is about leveraging big data and the internet of things to improve performance of assets and predict shortfalls before they happen — all through artificial intelligence and machine learning. Get ahead of supply chain delays before they affect your delivery deadlines. Predict maintenance needs to increase asset uptime, replacing or repairing parts before failure. Reduce energy costs and track sustainability goals in real time, improving building operations and reducing greenhouse gas emissions. Connect disparate health record systems to optimize patient visits and decrease waitlist time. At the core of all C3 AI products is a proprietary, model-driven AI architecture that dramatically enhances data science and application development. The C3 AI Platform allows customers to develop, deploy, and operate large-scale AI, predictive analytics, and IoT applications. And a broad portfolio of turnkey AI applications allows for even faster development and deployment. From reliability and readiness to supply chain optimization and energy management, C3 AI has deep industry expertise to get your enterprise started on its digital transformation.
