Senior Lead Product Manager - Payments Transformation, Value Added Services

Posted Yesterday
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Charlotte, NC, USA
Hybrid
139K-260K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead product management for Value Added Services in Global Payments; identify opportunities, develop business cases, define requirements, drive delivery with cross-functional teams, monitor performance, and support payments transformation to improve client experience and business outcomes.
Summary Generated by Built In
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and wellbeing. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces "to grow your career." Join us!
About this role:
Wells Fargo is seeking a Senior Lead Product Manager within the Global Payments & Liquidity (GPL) Product & Platform organization supporting the Value Added Services (VAS) portfolio.
This role will help advance differentiated payment capabilities that leverage Wells Fargo's modernized payments platforms to deliver customer value, improve client experiences, drive operational efficiencies, and support business growth. The individual will partner closely with Product, Technology, Operations, Risk, and Transformation teams to evaluate opportunities, support strategic initiatives, and help evolve value-added services aligned with business and customer needs.
The ideal candidate combines payments expertise, product management experience, and strong cross-functional collaboration skills. This individual will help identify opportunities, assess new capabilities, develop recommendations, and support the delivery of client-focused payment solutions across the VAS portfolio.
In this role, you will:
  • Partner with Product, Technology, Operations, and Risk teams to evaluate and advance differentiated payment capabilities and service enhancements.
  • Support the development and execution of initiatives within the Value Added Services portfolio aligned to customer needs and business objectives.
  • Conduct analysis of customer needs, market trends, competitive offerings, and emerging payment capabilities to identify opportunities for growth and enhancement.
  • Lead discovery and assessment efforts for new product capabilities, operational improvements, and client-focused solutions.
  • Develop recommendations and business cases to support prioritization, roadmap planning, and product decision-making.
  • Collaborate with stakeholders to define business requirements, customer experiences, and success measures for prioritized initiatives.
  • Support the delivery of product enhancements and strategic initiatives while helping manage dependencies, risks, and cross-functional coordination.
  • Monitor product performance, customer adoption, and business outcomes to identify opportunities for continuous improvement.
  • Prepare analyses, insights, and recommendations for product leadership and key stakeholders.
  • Contribute to the ongoing evolution of Value Added Services through the identification and evaluation of opportunities that enhance client experience and business value.
Required Qualifications
  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
  • Product management experience within payments, treasury management, transaction banking, liquidity, value-added services, commercial banking, or financial services platforms.
  • Experience evaluating and developing customer-facing capabilities, services, or solutions that drive measurable business value.
  • Experience supporting payments transformation initiatives within large, complex organizations.
  • Strong understanding of payment products, payment ecosystems, and industry trends impacting commercial clients.
  • Experience contributing to product strategy, roadmap development, business case creation, and prioritization activities.
  • Knowledge of payment rails and industry standards including ACH, RTP, FedNow, Fedwire, CHIPS, SWIFT, and ISO 20022.
  • Experience leveraging customer insights, market analysis, and business performance metrics to guide product recommendations and decision-making.
  • Demonstrated ability to influence stakeholders and build effective partnerships across complex organizations.
  • Strong communication, presentation, and relationship management skills.
  • Ability to balance customer needs, operational considerations, and business objectives when evaluating product opportunities.
    *** Due to applicant volume this role could be removed early ***
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$139,000.00 - $260,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
20 Aug 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through work experience, training, military experience, or education
  • Product management experience within payments, treasury management, transaction banking, liquidity, value-added services, commercial banking, or financial services platforms
  • Experience evaluating and developing customer-facing capabilities, services, or solutions that drive measurable business value
  • Experience supporting payments transformation initiatives within large, complex organizations
  • Strong understanding of payment products, payment ecosystems, and industry trends impacting commercial clients
  • Experience contributing to product strategy, roadmap development, business case creation, and prioritization activities
  • Knowledge of payment rails and industry standards including ACH, RTP, FedNow, Fedwire, CHIPS, SWIFT, and ISO 20022
  • Experience leveraging customer insights, market analysis, and business performance metrics to guide product recommendations and decision-making
  • Demonstrated ability to influence stakeholders and build effective partnerships across complex organizations
  • Strong communication, presentation, and relationship management skills
  • Ability to balance customer needs, operational considerations, and business objectives when evaluating product opportunities

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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