About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
This role will be charged with ensuring your product is valuable (customers will buy and use it) and viable (it works within the many constraints of our business). You will develop an understanding of our customers and the markets we serve, identify opportunities to create value, and will enable your product team to execute. Additionally, you will act as a trusted advisor to customers as well as leaders within our business.
Responsibilities:
- Conduct discovery with customers and prospects and perform market research to identify product opportunities
- Maintain a product roadmap for large, impactful features that drive customer success, create cross-sell & upsell opportunities, and help Datacor expand its total addressable market
- Maintain and prioritize a feature & bug backlog that drive positive customer sentiment and user experience
- Enable the product team to execute upon the roadmap and feature & bug backlog by writing use cases & functional requirements, and ensuring the team understands the problem to be solved & and outcomes/value to be delivered
- Drive go-to-market activities through Marketing, Sales, Services, and Support enablement initiatives
- Run product advisory groups and limited availability programs to foster collaboration with customers, drive adoption, and improve customer sentiment
- Present and collaborate at all levels of an organization, both internally & externally
Qualifications:
- Bachelor’s degree or equivalent practical experience
- 5+ years working with enterprise SaaS solutions
- Understanding of modern product discovery and delivery techniques
- Ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing
- Ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
- Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
- Experience with ERP, process manufacturing, and distribution preferred
What We Do
Datacor is a leading provider of process manufacturing and distribution software that helps professionals maximize productivity, use data as a competitive advantage and drive smarter business growth. By remaining a single source of trusted technology, upholding a longstanding reputation as industry experts and serving as a partner in business improvement, we help modern businesses optimize operations and better serve their customers. Learn more at datacor.com.
