Senior Lead Institutional Investment Operations Specialist

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Charlotte, NC, USA
Hybrid
97K-172K Annually
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role

Key responsibilities will include

  • Leading complex initiatives in the Client Service space
  • Serving as an SME in current regulations that impact Client Service functions
  • Partnering with Front Office Sales and Trading, Market Risk, Technology, Compliance, Finance, Operational Risk, Audit, and other support functions
  • Providing vision, direction, and expertise to more experienced leadership
  • Acting as key participant in large scale planning, gathering data to support resolution of issues in areas in and out of responsibility
  • Demonstrating full knowledge and serving as a leader on projects along with internal and industry related industries
  • Strategically engaging with all levels of professionals and managers companywide
  • Developing and implementing resolutions to the most complex issues as they arise within the client and trade lifecycle
  • Making decisions requiring understanding of the function, policies, procedures, and compliance requirements
  • Advising leadership to develop or influence complex objectives, processes, industry related regulations, and long-term goals for overly complex business needs across organization
  • Influencing and leading broader work team to meet deliverables and drive new initiatives
  • Collaborating and consulting with peers, colleagues, and managers to resolve issues and achieving goals

Required Qualifications

  • 7+ years of Institutional Investment Operations experience, or equivalence demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

  • Extensive knowledge and understanding of securities industry
  • Ability to develop and negotiate solutions to issues with partners or clients including escalations as needed
  • Ability to lead and operate collaboratively, execution focused, and results oriented
  • Ability to articulate complex concepts in a clear manner
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • Ability to collaborate with cross functional teams with an end goal of improving service for clients
  • Experience presenting information to persuade, educate, and enhance understanding at all levels
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic environment     
  • Ability to lead and operate collaboratively, execution focused, and results oriented
  • Ability to articulate complex concepts in a clear manner
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
  • Overall cross-collaboration experience required to effectively engage both onshore and offshore counterparts
  • Intermediate Microsoft Office skills
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi-tasking, and prioritizing skills
  • Ability to organize and manage multiple priorities

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$96,600.00 - $171,800.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

16 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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