We're looking for a talented, senior engineering professional ready to take their career to new heights at one of the world's most influential companies.
As a Senior Lead Infrastructure Engineer at JPMorgan Chase within Enterprise Technology Compute Infrastructure Platforms team, you will design, engineer, and operate an on-premises OpenShift-based platform that hosts both containers and virtual machines (e.g., OpenShift Virtualization / KubeVirt). You will own the underlying infrastructure and OpenShift cluster foundations, compute, hypervisor platforms, operating systems, networking, storage, security controls, and reliability enabling product teams to deploy workloads safely, consistently, and efficiently. This is an infrastructure engineering role focused on platform lifecycle and reliability, partnering closely with hardware engineering, networking, storage, security, identity/access, and platform consumers.
Job Responsibilities- Design OpenShift cluster architectures (on-premises and/or hybrid) to meet availability, scalability, security, and operability requirements.
- Build and operate OpenShift clusters end-to-end, including install, upgrade, patching, scaling, resilience testing as well as virtualization capabilities supporting VM lifecycle (images/templates and relevant hardware acceleration concepts such as SR-IOV/DPDK/GPU passthrough, where applicable).
- Engineer the platform to support both Kubernetes workloads and VM workloads, including capacity planning, performance management, placement strategies, and HA/DR considerations.
- Own Linux platform fundamentals (e.g., RHEL/CoreOS concepts, kernel/sysctl tuning, certificates, and identity integration basics) required for reliable cluster operations.
- Implement and troubleshoot core networking capabilities (routing/switching fundamentals, DNS, L4/L7 concepts, load balancing, firewalling, segmentation, and packet-path analysis).
- Integrate storage services for container and VM workloads (block/file/object concepts, CSI drivers, performance and failure modes, and backup/restore approaches).
- Drive reliability practices including observability, incident response, root-cause analysis, and preventative improvements across the platform lifecycle.
- Develop runbooks, standards, and reference architectures; lead operational readiness reviews and post-incident actions.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
- Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations.
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
- Hands-on administration of Red Hat OpenShift and Kubernetes in production environments (e.g., install/upgrade patterns such as IPI/UPI, Operators, SCC/RBAC, cluster operators, ingress).
- Experience operating Kubernetes/container platforms through day-2 operations (upgrades, scaling, troubleshooting, and platform lifecycle management).
- Experience with OpenShift Virtualization / KubeVirt (or equivalent VM-on-Kubernetes) and VM/container co-tenancy design considerations.
- Strong Linux administration and troubleshooting experience (e.g., system performance, certificates, OS configuration, and cluster node operations).
- Demonstrated troubleshooting depth in at least two of the following domains: networking, storage, virtualization.
- Experience designing and operating highly available platforms, including capacity management, incident handling, root-cause analysis, and remediation tracking.
- Experience partnering with security/compliance stakeholders on hardening, RBAC, secrets/certificates handling, and vulnerability management aligned to secure-by-default configurations.
- Experience implementing infrastructure automation and configuration-as-code practices (e.g., Ansible/Terraform/GitOps patterns) with traceability and auditability.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities and Skills
- Familiarity with OpenShift observability stacks (Prometheus/Grafana/Alertmanager, logging, tracing) and operational maturity practices.
- Experience with service mesh, ingress controllers, API gateways, or platform networking plugins aligned to your stack.
- Experience with enterprise storage technologies and their performance/failure characteristics in containerized environments.
- Familiarity using generative AI tools to accelerate research, troubleshooting, and documentation workflows (with appropriate governance).
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 5 or more years of applied infrastructure engineering experience
- Production administration of Red Hat OpenShift and Kubernetes, including installation, upgrades, Operators, SCC, RBAC, cluster operators, and ingress
- Experience with Kubernetes or container-platform day-two operations, including upgrades, scaling, troubleshooting, and lifecycle management
- Experience with OpenShift Virtualization, KubeVirt, or equivalent VM-on-Kubernetes platforms
- Strong Linux administration and troubleshooting experience
- Troubleshooting depth in at least two of networking, storage, or virtualization
- Experience designing and operating highly available platforms, including capacity management, incident handling, root-cause analysis, and remediation tracking
- Experience partnering with security and compliance stakeholders on hardening, RBAC, secrets, certificates, and vulnerability management
- Experience implementing infrastructure automation and configuration-as-code practices using tools such as Ansible, Terraform, or GitOps
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows with strong validation and data-sensitivity awareness
- Ability to review and validate AI-assisted recommendations before implementation
- Familiarity with OpenShift observability stacks including Prometheus, Grafana, Alertmanager, logging, and tracing
- Experience with service mesh, ingress controllers, API gateways, or platform networking plugins
- Experience with enterprise storage technologies and their performance and failure characteristics in containerized environments
- Familiarity with generative AI tools for research, troubleshooting, and documentation workflows
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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