As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector of the Infrastructure Platforms team, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
- Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, considering upstream and downstream implications, and advising on mitigation actions
- Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
- Plans, designs, deploys, and configures network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices.
- Provides technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards.
- Manages lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies.
- Troubleshoots and resolves complex network issues, considering upstream/downstream dependencies and advising on mitigation actions.
- Ensures compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001)
- Responsible for infrastructure engineering in accordance with business requirements and executes work according to compliance standards, risk and security, and business objectives
- Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations.
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
- Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.)
- Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6
- Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.)
- Knowledge of on-premises and remote Data Center technologies and operations
- Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift)
- Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes
- Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies
- Understanding of different Optics and internals of a switch ASIC
- Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
- Understanding of network hardware platforms and their specifications in the datacenter space
- Ability to tackle design and functionality problems independently with little to no oversight
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- Formal infrastructure engineering training or certification and at least 5 years of applied experience
- Hands-on network engineering experience and formal training or certification in technical and network design concepts, such as CCIE or CCNP
- Experience configuring and troubleshooting BGP, MP-BGP, OSPF, VXLAN, MPLS, RSVP-TE, and IS-IS
- Working knowledge of TCP, UDP, DHCP, DNS, load balancing, firewalls, proxies, IPv4, and IPv6
- Deep knowledge of infrastructure technologies and scripting languages including Python, JavaScript, YAML, JSON, or Bash
- Knowledge of on-premises and remote data center technologies and operations
- Strong experience with operating system and hypervisor platforms including Hyper-V, ESXi, KVM, VMware, or OpenShift
- Deep technical knowledge of Cisco ASR routers and Arista hardware platforms
- Experience using authorized AI capabilities for infrastructure engineering with validation and data-sensitivity awareness
- Ability to validate AI-assisted recommendations before implementation and ensure resiliency, security, and auditability
- Experience with CI/CD and infrastructure automation tools such as Ansible, Terraform, or Puppet
- Knowledge of 40G, 100G, and 400G Ethernet and CWDM, DWDM, and optical transport technologies
- Understanding of optics and switch ASIC internals
- Knowledge of physical infrastructure design, structured cabling, and fiber-optic cabling
- Understanding of data center network hardware platforms and specifications
- Ability to independently solve design and functionality problems with minimal oversight
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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