The Role
Designs and implements scalable Salesforce solutions across Sales, Service, and Experience Clouds. Develops Apex, Lightning Web Components, custom agents, and Agentforce integrations; connects Salesforce with Genesys, Data Cloud, and OpenAI APIs. Leads territory planning, sales automation, forecasting, reporting, technical documentation, cross-functional delivery, and mentoring of junior engineers.
Summary Generated by Built In
Senior Lead Engineer
Job requirements
- Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and adhere to industry best practices.
- Lead customization and configuration efforts across Salesforce Sales, Service, and Experience Clouds to optimize sales processes, territory planning, and opportunity management, delivering measurable improvements in efficiency.
- Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC), as well as custom agents, to extend Salesforce platform functionality.
- Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability.
- Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent productivity within Salesforce.
- Oversee territory planning, sales automation, and forecast management using advanced Salesforce features, ensuring accurate and timely reporting.
- Collaborate with cross-functional teams to gather requirements, resolve technical issues, and deliver end-to-end Salesforce solutions.
- Maintain high-quality technical documentation and mentor junior engineers on Salesforce best practices and emerging technologies.
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Experience Cloud
- Salesforce Platform customization and configuration
- Apex programming
- Lightning Web Components (LWC)
- Agentforce development
- Custom agent frameworks on Salesforce
- Salesforce Data Cloud integration
- Genesys integration with Salesforce
- OpenAI API integration with Salesforce
- Salesforce Certified Application Architect or System Architect
- Expertise with Salesforce Data Cloud advanced features
- Hands-on experience with Salesforce DevOps tools and CI/CD pipelines
- Knowledge of advanced sales analytics and reporting in Salesforce
- Familiarity with multi-cloud Salesforce implementations
- Experience with custom agent frameworks beyond Agentforce
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
- Salesforce Certified Platform Developer I or II
- Salesforce Certified Sales Cloud Consultant
Experience Range: With at least 8 years of hands-on experience in Salesforce solution design and implementation, including significant expertise in Sales Cloud and related Salesforce technologies, up to 8 years total. Key Responsibilities:
Required Skills:
Preferred Skills:
Desired Qualifications:
Skills Required
- At least 8 years of hands-on Salesforce solution design and implementation experience
- Significant expertise in Salesforce Sales Cloud
- Experience with Salesforce Service Cloud and Experience Cloud
- Salesforce platform customization and configuration
- Apex programming, including classes and triggers
- Lightning Web Components development
- Agentforce development and custom Salesforce agent frameworks
- Salesforce Data Cloud integration
- Genesys integration with Salesforce
- OpenAI API integration with Salesforce
- Salesforce Certified Application Architect or System Architect
- Advanced Salesforce Data Cloud expertise
- Experience with Salesforce DevOps tools and CI/CD pipelines
- Knowledge of advanced Salesforce sales analytics and reporting
- Familiarity with multi-cloud Salesforce implementations
- Experience with custom agent frameworks beyond Agentforce
- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
- Salesforce Certified Platform Developer I or II
- Salesforce Certified Sales Cloud Consultant
Brillio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brillio and has not been reviewed or approved by Brillio.
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Healthcare Strength — Healthcare is considered comprehensive, including medical coverage for employees and dependents alongside life, disability, and accidental death protections. Feedback suggests these protections are a core strength of the package.
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Leave & Time Off Breadth — Time-off options include paid leave and parental leave, with flexible or ‘flexible PTO’ approaches cited in some contexts. Feedback suggests this breadth helps support work-life balance when team norms permit usage.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings span counseling, financial-management sessions, fitness programs, and travel insurance, plus region-specific extras like discounted IT hardware and work-from-home essentials. Feedback suggests these add-ons enhance perceived value beyond core insurance.
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The Company
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.
