Senior Lead Business Development

Job Title: Lead / Sr. Lead Business Development (B2B) Division: Business Development Years of Experience: 10yrs+ Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalent Full-time Location: Mumbai/Delhi/Chennai/Bangalore Permanent Role Key responsibilities A. Growth • Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product. • Work alongside different stakeholders internally – product, marketing, technology, certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing user experience. • Constantly striving to better the customer satisfaction and experience from product standpoint. • Responsible for the success and achievement of numbers (P&L, customers on-boarded, activated) for the assigned category B. Relationship management • Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product. • Develop and maintain strong customer centricity principles, both within the organisation as well as with clients • Understand customer needs and develop plans to address them – ensuring fast closures • Identify key staff in client companies to cultivate profitable relationships • Resolve customer complaints quickly and effectively • Gain solid knowledge of market trends – regulations and competition C. Product Enablement • Build sound knowledge of the company’s products and offerings • Create business model and high end decks with complete value prop as a part product pitch to these entities • Work with product, certification, tech and other internal departments to on-board new prospects and existing players on NBBL products – RuPay, UPI, IMPS, AePS, and others. • Owning and managing various on-boarding and go-live projects simultaneously in an effective and timely manner. • Preparing dashboards and trackers and share the same with management on weekly, monthly basis to ensure successful rollout. D. New Initiatives • Identify new use cases as well as new markets with existing and new clients to increase breadth and depth of NBBL products • Manage various internal stakeholders to take buy in to finalise the concept application Key skills and experience required 1. 5yrs+ years of experience in Payment’s domain in similar role (products/relationship management/certification) 2. Customer centric and analytical to influence decision making 3. Go getter, self-driven, result oriented with 100% focus on closures 4. Excellent interpersonal skills to achieve consensus and drive business objectives 5. Strong understanding of payments and digital technologies 6. Experience in building & running payments products/platforms will be an added advantage 7. Experience in banking/payments/fintech is preferred. 8. Hands on experience of MS Office – excel, ppt, doc (must have) 9. Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for business development and partner engagement.