Senior Lead Analyst - Security Administration
The Big Picture
About Sysco LABS:
Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 55th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.
Sysco operates 333 distribution centers across 10 countries, with 75,000 colleagues serving approximately 670,000 customer locations, including restaurants, healthcare and educational facilities, lodging establishments, entertainment venues and more. For fiscal year 2026, which ended June 27, 2026, the company generated sales of more than $84 billion.
Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations.
Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer.
The Opportunity
The Senior Lead Analyst - Security Administration is a hands-on technical role responsible for advanced user access management across Active Directory, Microsoft Exchange, and Azure Active Directory environments. This position focuses on complex provisioning and de-provisioning tasks, troubleshooting escalations, and ensuring compliance with security and audit requirements. The Senior Lead Analyst serves as a subject matter expert (SME) for the team, providing mentorship and guidance to junior analysts while driving process improvements and automation initiatives. Unlike the Supervisor role, this position does not directly manage team members but acts as a technical lead and escalation point within the IAM function. This is an individual contributor role.
The Senior Lead Analyst will act as the technical lead and escalation point within the IAM Security Administration team, partnering closely with the Supervisor to ensure high-quality service delivery. Occasional after-hours work may be required for priority issues. This is a hybrid remote and office-based role in Sri Lanka, aligning with the local job requirement guidelines. US day shift: [SLST, 7:30 PM– 3:30 AM (Next day)]. Most work is performed Monday through Friday virtually using collaboration tools and video conferencing. Our team has occasional on-call support.
Responsibilities:
User Provisioning/De-provisioning: Executing advanced account lifecycle management across AD domains and applications, handling high-complexity or sensitive access requests
Active Directory & Microsoft Exchange Administration: Performing account management, permissions changes, mailbox provisioning, and group administration in on-premises and cloud environments
Troubleshooting & Escalation: Acting as the primary escalation point for complex access or system issues; partnering with IT teams to resolve high-impact problems
Mentorship & Knowledge Sharing: Providing technical guidance and training to junior analysts; contributing to peer reviews of work for accuracy and consistency
Compliance & Documentation: Ensuring adherence to SOX, security, and audit requirements; maintaining thorough records of changes and approvals
Scripting & Process Improvement: Developing and maintaining PowerShell scripts and recommending improvements to reduce manual workload
Requirements:
A Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity, or a related field; or equivalent work experience
An advanced degree or relevant certifications such as Microsoft Certified: Identity and Access Administrator, CompTIA Security+, or equivalent
8+ years of IT Security, IAM, or System Administration experience, with a focus on account and access management
Strong background in Active Directory, Exchange (on-prem & online), and Azure AD
Practical experience with PowerShell scripting
Experience working in compliance-driven environments
Prior experience in enterprise-scale IAM operations
Familiarity with ITIL processes and ServiceNow (or similar ticketing platforms)
Certifications in IAM, IT Audit, or GRC (e.g., CISA, CISM, SailPoint Certified)
Proven subject matter expertise in identity and access administration
Strong troubleshooting, problem-solving, and escalation handling skills
Must possess the ability to mentor and guide less experienced team members
Excellent communication and documentation skills
Benefits:
Performance-based annual bonus
Performance rewards and recognition
Agile Benefits - special allowances for Health, Wellness & Academic purposes
Entertainment allowance
Team engagement allowance
Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
Hybrid work arrangement
Sysco LABS is an Equal Opportunity Employer.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience
- Advanced degree or relevant certification such as Microsoft Certified Identity and Access Administrator or CompTIA Security+
- 8+ years of IT Security, IAM, or System Administration experience focused on account and access management
- Strong experience with Active Directory, Exchange on-premises and online, and Azure Active Directory
- Practical experience with PowerShell scripting
- Experience working in compliance-driven environments
- Prior experience in enterprise-scale IAM operations
- Familiarity with ITIL processes and ServiceNow or similar ticketing platforms
- Certifications in IAM, IT Audit, or GRC, such as CISA, CISM, or SailPoint Certified
- Subject matter expertise in identity and access administration
- Strong troubleshooting, problem-solving, and escalation-handling skills
- Ability to mentor and guide less experienced team members
- Excellent communication and documentation skills
Sysco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sysco and has not been reviewed or approved by Sysco.
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Healthcare Strength — Multiple national medical plan options with telehealth, behavioral health resources, and targeted programs indicate broad coverage and support. Preventive care access and ancillary offerings (dental, vision, Rx advocacy) further reinforce the package.
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Retirement Support — A 401(k) with automatic company contributions plus a match, alongside an employee stock purchase plan, underscores solid retirement support. At union locations, enhanced pension terms add to perceived long‑term value.
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Pay Growth & Progression — Recent collective bargaining outcomes with substantial wage increases demonstrate meaningful pay progression where contracts apply. In high‑volume markets, incentive structures can amplify earnings beyond base rates.
Sysco Insights
What We Do
Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025. As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions. For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
