About the Team
This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by ensuring regulatory compliance, managing financial crime risks, and supporting secure and seamless payment experiences across our platform.
About the role
Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a Senior KYC Analyst to join our Financial Crime Prevention (FCP) function. In this role, you will help safeguard Trustly’s ecosystem through in-depth investigations and risk assessments across both consumer and merchant-related activities.
You will work cross-functionally to support complex KYC workflows, transaction monitoring investigations, sanctions and PEP escalations, and Enhanced Due Diligence (EDD) reviews. The role requires strong analytical capability, sound risk judgment, and the ability to navigate fast-paced operational environments while maintaining high regulatory standards.
What You'll do
Conduct detailed KYC, EDD, and ODD investigations across both consumer and merchant populations
Analyse transaction activity, behavioral patterns, and risk indicators to identify potential suspicious activity or financial crime risks
Perform sanctions, PEP, and adverse media screening reviews and investigations
Support merchant and consumer onboarding reviews in line with AML/CFT regulatory requirements and internal controls
Document investigations, risk decisions, and supporting evidence to ensure full auditability and regulatory compliance
Identify and escalate high-risk or unusual activity to relevant internal stakeholders
Conduct peer reviews and contribute to quality assurance processes across investigations and remediations
Support continuous improvement initiatives, operational efficiencies, and updates to internal KYC/AML procedures and controls
Who you are
You have solid experience within KYC/AML, ideally covering both consumer and merchant-related investigations in Fintech, Payments, Banking, or Financial Services environments
You have hands-on experience with Enhanced Due Diligence (EDD), transaction monitoring, sanctions/PEP screening, and adverse media reviews
You possess strong analytical skills with the ability to identify suspicious behaviors, transaction anomalies, and emerging financial crime risks
You have a strong understanding of AML/CFT regulations and risk-based decision-making frameworks
You are detail-oriented, highly organized, and comfortable managing multiple priorities in fast-paced operational environments
You are collaborative, proactive, and able to communicate complex risk findings clearly to both technical and non-technical stakeholders
You maintain high standards of integrity and confidentiality when handling sensitive information
You are fluent in English, both written and verbal
Skills Required
- Solid experience within KYC/AML in Fintech, Payments, Banking, or Financial Services
- Hands-on experience with Enhanced Due Diligence (EDD) and transaction monitoring
- Strong analytical skills
- Understanding of AML/CFT regulations
- Fluency in English, both written and verbal
Trustly Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustly and has not been reviewed or approved by Trustly.
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Parental & Family Support — Gender‑neutral paid parental leave in North America is positioned as a strong part of the package. The offering is presented as a meaningful support for families.
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Leave & Time Off Breadth — Generous PTO is consistently highlighted across U.S. benefit descriptions. Time off availability is portrayed as a notable component of the total package.
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Equity Value & Accessibility — Equity and stock programs, including equity grants and in some cases an ESPP, are emphasized as part of total rewards. These elements are described as lifting overall compensation perceptions when base‑pay views vary.
Trustly Insights
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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