WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
About the Team
This role sits within our Financial Crime Prevention (FCP) function, part of our Operations organisation supporting Trustly’s rapidly growing global payments ecosystem. The team plays a critical role in protecting both consumers and merchants by ensuring regulatory compliance, managing financial crime risks, and supporting secure and seamless payment experiences across our platform.
About the role
Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a Senior KYC Analyst to join our Financial Crime Prevention (FCP) function. In this role, you will help safeguard Trustly’s ecosystem through in-depth investigations and risk assessments across both consumer and merchant-related activities.
You will work cross-functionally to support complex KYC workflows, transaction monitoring investigations, sanctions and PEP escalations, and Enhanced Due Diligence (EDD) reviews. The role requires strong analytical capability, sound risk judgment, and the ability to navigate fast-paced operational environments while maintaining high regulatory standards.
What You'll do
Conduct detailed KYC, EDD, and ODD investigations across both consumer and merchant populations
Analyse transaction activity, behavioral patterns, and risk indicators to identify potential suspicious activity or financial crime risks
Perform sanctions, PEP, and adverse media screening reviews and investigations
Support merchant and consumer onboarding reviews in line with AML/CFT regulatory requirements and internal controls
Document investigations, risk decisions, and supporting evidence to ensure full auditability and regulatory compliance
Identify and escalate high-risk or unusual activity to relevant internal stakeholders
Conduct peer reviews and contribute to quality assurance processes across investigations and remediations
Support continuous improvement initiatives, operational efficiencies, and updates to internal KYC/AML procedures and controls
Who you are
You have solid experience within KYC/AML, ideally covering both consumer and merchant-related investigations in Fintech, Payments, Banking, or Financial Services environments
You have hands-on experience with Enhanced Due Diligence (EDD), transaction monitoring, sanctions/PEP screening, and adverse media reviews
You possess strong analytical skills with the ability to identify suspicious behaviors, transaction anomalies, and emerging financial crime risks
You have a strong understanding of AML/CFT regulations and risk-based decision-making frameworks
You are detail-oriented, highly organized, and comfortable managing multiple priorities in fast-paced operational environments
You are collaborative, proactive, and able to communicate complex risk findings clearly to both technical and non-technical stakeholders
You maintain high standards of integrity and confidentiality when handling sensitive information
You are fluent in English, both written and verbal
Our Fantastic Benefits (varies by location)
🌴 20 to 25 days of holiday to support a healthy work-life balance
🥳 Monthly team outing allowance to enjoy social events with your colleagues
☕ Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks
🍴 Meal card to enjoy a daily lunch allowance to make your workdays even more convenient
💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
PLUS additional benefits designed to enhance your work-life experience!
Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.
Skills Required
- Experience in KYC/AML, ideally covering consumer and merchant investigations in fintech, payments, banking, or financial services
- Hands-on experience with Enhanced Due Diligence, transaction monitoring, sanctions and PEP screening, and adverse media reviews
- Strong analytical skills for identifying suspicious behavior, transaction anomalies, and emerging financial crime risks
- Understanding of AML/CFT regulations and risk-based decision-making frameworks
- Ability to manage multiple priorities in fast-paced operational environments
- Clear communication of complex risk findings to technical and non-technical stakeholders
- Fluency in written and verbal English
What We Do
Trustly is a global fintech company providing Pay by Bank and open-banking payment solutions. Its platform connects merchants and consumers through bank-account payments, enabling real-time transfers, payouts, recurring payments, account verification, and fraud-aware checkout experiences. Trustly’s bank network helps businesses modernize payment acceptance, reduce costs and intermediaries, improve conversion, and offer secure, convenient alternatives to traditional card-based transactions across international markets.
