Senior KYC Analyst (all genders)

THE ROLE & THE TEAM

As a Senior KYC Analyst at Zalando,  you will be part of our internal KYC team helping to mitigate all risks associated with illicit activities and maintain compliance with regulatory requirements. It involves a strong combination of process excellence, monitoring of partner due diligence and risk assessment. Ultimately you will contribute directly to compliance outcomes by processing KYC cases and indirectly to commercial outcomes and have a significant impact on the post-sales journey of our partners. 

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Data collection, partner communication (collection of data sets, enablement, answering questions), review of submitted information and verification of  Partner data, screenings against negative lists and approvals. 

• Drive the onboarding of new partners and regular reviews of existing partners in compliance with KYC requirements; collect partner data and allow for a partner-centric communication of the requirements and process steps.

• Analyze KYC documentation in accordance with Zalando AML policy & KYC process description and performing research via internal tools and external sources. Escalate potential risks and technical issues, where applicable. 

• Driving your KYC case management process performance against a clear set of KPIs providing reporting to management on a weekly basis.

WE’D LOVE TO MEET YOU IF

• Bachelor's or Master's degree in Finance, Economics, Business Administration, Law, or a related field.

• Preferably 1 year of experience in AML/KYC or any relevant field.

• Basic understanding of KYC/AML regulations. 

• Has high standards, values hard work, is results-driven and can demonstrate meticulous attention, ownership, accountability and team collaboration.

• Good skills with Excel spreadsheets and a good working knowledge of Salesforce CRM tools. Excellent written and oral skills in English is mandatory.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups 

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start for full-time employees

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Wellhub)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us