Senior Knowledge Manager

Posted 6 Days Ago
Be an Early Applicant
Fort Meade, MD, USA
In-Office
Senior level
Information Technology • Professional Services • Software
The Role
Manages SharePoint-based knowledge management capabilities supporting intelligence analysis and information sharing. Maintains SharePoint sites, pages, lists, libraries, workflows, databases, access controls, and portals; troubleshoots user issues; disseminates intelligence products across networks; and compiles usage and performance metrics. Develops web applications using HTML, CSS, JavaScript, C#, and VB.NET. Supports knowledge management strategy and dissemination tools for Army intelligence operations.
Summary Generated by Built In

Description

POSITION: Senior Knowledge Manager (Req Analysis)

WORK LOCATION: Fort Meade, MD 

JOB CATEGORY: Information Technology 

JOB TYPE: Full-Time 

REQUISITION ID: EM05-006 

CITIZENSHIP: United States Citizen 

CLEARANCE TYPE: Top Secret/SCI with CI Poly 

TRAVEL REQUIREMENTS: None 

E&M Technologies, Inc. is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. E&M provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. 

E&M Technologies, Inc. is currently seeking a Knowledge Manager(Req Analysis) to join our team in Fort Meade, MD in support of the Unites States Army Intelligence and Security Command (INSCOM). INSCOM executes mission command of operational intelligence and security forces; conducts, synchronizes, and integrates worldwide multi-discipline and all-source intelligence and security operations; and delivers linguist support and intelligence related advanced skills training, acquisition support, logistics, communications and other specialized capabilities in support of Army, Joint, and Coalition commands and the U.S. Intelligence Community.  

Job Responsibilities: 

  •  Assists aligning processes and technology to enable information sharing by analysts and organizations for analytic production. 
  • Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes. 
  • Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and tasking’s. 
  • Disseminates intelligence products across separate networks and portals. 
  • Applies requirement management methodologies and best practices to assist in developing or reengineering processes in order to better align them with organization mission needs and priorities. 
  • Develops information system requirements supporting mission requirements, which fit with DoD and U.S. Intelligence Community system architecture standards.
  • Captures or updates user and functional system requirements via user interviews, system reviews, and process assessments.
  • Supports the creation of logical data models based on functional requirements.
  •  Develops use cases for new applications and assesses detail systems factors, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics.
  • Interfaces with users to define problems, determine system data availability, validate requirements, and resolve system design issues.
  • Demonstrates the ability to work with moderate supervision and as part of a knowledge management (KM) team.
  • Coordinates and participates in all related KM meetings and activities.
  • Maintains and updates requirements documentation to include information stored in various data repositories.
  • Documents Operating Instructions (OIs) for Command wide programs and initiatives as assigned by the Government.
  • Additional Duties as Knowledge Manager include:
  1. Administrative management and tracking of Government Laptops, CAC Readers, & peripherals for USCYB J2 Employees under the oversight of the Accountable Property Officer (APO) and in conjunction with USCYB Government Leaders approval.
  2. Transportation of Government Laptops locally in NCR for security compliance and system updates
  3. Data Transfer administration for Cross Domain Activities Low to High & High to Low & Secret.
  4. Ensuring Data Transfer information is logged appropriately
  5. Providing digital documentation to end-user associated with Cross Domain Data Transfer

Requirements

Minimum Qualifications:  

  •  Master’s degree and a minimum 12 years of experience with at least a portion of the experience within the last 2 years; or have Bachelor’s degree and 14 years of experience with at least a portion of the experience within the last 2 years as a knowledge manager supporting military intelligence or cyberspace operations  
  • Must be a U.S. Citizen. 
  • Must have and be capable of maintaining a U.S. Department of Defense (DoD) Top Secret/SCI with CI Poly security clearance. 

Preferred Qualifications:  

  • Experience supporting joint operational planning 
  • Experience with red teaming 
  • Experience participating in and effectively contributing to a highly collaborative team environment. 
  • Demonstrated ability to be innovative and to work independently. 
  • Strong verbal and written communication skills. 
  • Experience with Microsoft Office Suite (e.g., Word, Excel, PowerPoint, etc.) 

To Apply for this Position: 

  

You must have the Minimum Qualifications in your resume to be selected as a candidate. 

The salary range provided is a good faith estimate representative of all experience levels. E&M considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. 

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. 

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.? 

E&M anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require E&M to shorten or extend the application window.? 

E&M is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. E&M provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Skills Required

  • Bachelor's degree in a relevant field
  • Five years of Knowledge Management experience
  • Experience with Microsoft SharePoint administrative duties
  • U.S. citizenship
  • Ability to obtain and maintain a U.S. Department of Defense Top Secret/SCI with CI Poly security clearance
  • Experience supporting joint operational planning
  • Experience with red teaming
  • Experience contributing effectively in a highly collaborative team environment
  • Ability to work innovatively and independently
  • Strong verbal and written communication skills
  • Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
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The Company
HQ: Colorado Springs, CO
141 Employees
Year Founded: 2005

What We Do

E&M Technologies Inc. is an information technology services firm that specializes in systems engineering, cybersecurity, identity management, and R&D, delivering agile solutions to government and commercial clients.

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