Senior Key Account Manager

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

As a Senior Key Account Manager you will manage an assigned an account, located in Owensboro, KY, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Senior Key Account Manager’s focus is to maintain revenue, price capture, improve gross profit and achieve business plan. Additionally, a Senior Key Account Manager may be required to coach indirect reports to manage business, customer relationships and business objectives. You will also:

• Maintain and build assigned business relationships
• Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
• Coaching and mentoring of indirect reports as needed
• Conduct the necessary site and LMS/classroom training programs to understand the overall operations of the territory plants and new customer sites
• Sell new business and new applications in your territory – develop and implement sales plans on new opportunities.
• Manage profitability of the account (pump settings, pricing, accounts receivable)
• Review territory applications and processes/procedures for safety improvements.

Experience:

• Bachelor’s Degree (Science or other technical degree). Would consider experience in lieu of a technical degree
• 5+ years of industry experience (pulp and paper or water treatment preferred) 
• Documented results solving complex and non-routine technical problems
• Project management of complex projects
• Strong relationship management skills\
• Experience learning new concepts and/or technology and applying them
• Ability to work with autonomy and direct/coach indirect reports
• Experience working with multi levels in an organization to achieve results
• Prior experience that required excellent communication skills
• Documented results using a consultive sales process

Skills: Behavioral & Technical

• Industry and customer literate, or ability to pick up industry and Solenis technologies quickly 
• Customer focused 
• Leadership ability  
• Drive for results; proactively addresses complex issues 
• Strong Problem solving and Communication skills  
• Ability to establish relationships at all levels of management  
• Fluency in Microsoft Office (Word, Excel and PowerPoint) 

General Work Environment:

Indoors and outdoors, with driving involved. Employee could be faced with working in temperature extremes. Employee might be required to lift and carry 50 pounds, manual dexterity and mechanical aptitude helpful. Use of safety equipment to include but not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and H2S Monitor as required or needed.

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We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]