Senior Key Account Manager

Job Description

General Summary:

The Senior Key Account Manager (KAM) role will be a part of the launch effort of innovative breakthrough treatments for Cystic Fibrosis. The Senior KAM will support ensuring that all barriers to the usage of these new orphan products are addressed and that all patients who could benefit from the products have access. This goal will be achieved by the development and execution of specific account-level business plans at all CF centres; communicating an exceptional level of disease and product knowledge to healthcare professional customers and ensuring that all relevant stakeholders fully understand the full long-term value of the product.

Key Duties and Responsibilities:

• Promotes safe and effective use of Vertex drugs, following the product label to ensure that the benefits and long-term value of the product are fully understood
• Provides relevant disease state and on-label product information
• Interacts with a wide variety of key stakeholders in assigned geography
• Accountable for performance at the territory level, and contributes to regional and national team performance
• Ensures appropriate resource allocation to meet customer needs, and address gaps in the care system
• Stays current on the Cystic Fibrosis environment; maintains exceptional in-depth knowledge of the disease, local drivers, treatment and referral patterns, key account profiles, influence patterns, reimbursement, and barriers to optimal care
• Responsible for developing and executing account-level business plans, including promotional activities for customers; forecasting and tracking promotional budget
• Works collaboratively across functional areas to achieve common goals
• Acts as a role model across all functions
• Facilitates the coordination of internal and external resources to enhance patient care
• Participates in meetings, and takes on projects, as requested by management.
• Assists in recruiting and training as needed.
• Exercises sound judgment and adhere to relevant regulatory and compliance guidelines and company policies

Knowledge and Skills:

• Demonstrates team-based skills, and can network and lead across functions
• Embraces and adopts new technologies and techniques
• Highly competent in a multitude of IT capabilities to support business needs
• Demonstrate active listening skills as a springboard for creating relevant value for customers and key Cystic Fibrosis stakeholders
• Product launch experience is highly desired
• Strong verbal and written communication skills
• Embraces continuous learning/seeks knowledge
• Demonstrates insights for improving Cystic Fibrosis patient care delivery, and strong customer orientation and insight
• Excellent contextual selling skills with a proven record of performance (consistently in the top 10% of the sales force)
• Strong understanding of healthcare regulatory and enforcement environments
• Ability to travel up to 60%

Education and Experience:

• Relevant experience in the biotech/pharmaceuticals industries, or the equivalent combination of education and experience.

• #LI-Hybrid #LI-AR1

Company Information