We're looking for a dynamic Senior Key Account Manager with a passion for client success to join our high-performing Sales team and make a significant impact in the Nordic markets. If you're driven by results and thrive on building excellent relationships, enhancing portfolios, this is the opportunity for you!
What will you deliver?
As a Senior Key Account Manager, you'll take the lead in driving growth by managing client relationships and boosting account value year-over-year through renewals, cross-selling, and upselling. You’ll be the go-to person for our clients, understanding their unique challenges, proposing creative solutions, and skilfully negotiating deals to meet their needs. Working closely with our talented research and client services teams, you’ll ensure that every client interaction delivers exceptional value.
Under the mentorship of the Head of Commercial, Nordics, you’ll have the opportunity to influence the future direction of key accounts and sectors.
These are the essentials you’ll need to get an interview:
Proven success managing a portfolio of Key Accounts.
A track record of deepening client relationships, with experience in upselling and cross-selling a variety of services.
Expertise in identifying custom research opportunities and scoping projects that drive additional value.
Experience working directly with C-suite executives, delivering insights and driving engagement.
Negotiate contracts and close agreements to maximize profits
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Proficiency in sales pipeline management tools like Salesforce or similar CRMs.
Exceptional presentation and client-facing communication skills.
Preferred qualifications:
You have a passion for data and analytics, coupled with a commercial mindset and can-do attitude:
Relevant client facing B2B experience, either in a commercial function or elsewhere.
Fluent communication skills, both written and spoken, in English and Danish.
Proven ability to manage multiple deadlines and responsibilities, while maintaining sharp attention to detail.
A team player with a positive and problem-solving mindset.
Ability to understand client needs and requests within market research and a service minded attitude.
Data driven and structured person.
Additional information:
This is an ideal opportunity for anyone interested in progressing their career in Account Management in an industry leader in insight driven connected data solutions.
The salary band is DKK550k-650K p/a + up to 20% bonus.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
Skills Required
- Proven success managing a portfolio of Key Accounts.
- Track record of deepening client relationships through upselling and cross-selling.
- Experience identifying custom research opportunities and scoping projects.
- Experience working directly with C-suite executives and delivering insights.
- Experience negotiating contracts and closing agreements to maximize profits.
- Ensure timely and successful delivery of solutions according to customer needs.
- Proficiency in sales pipeline management tools such as Salesforce or similar CRMs.
- Exceptional presentation and client-facing communication skills.
- Relevant B2B client-facing or commercial experience.
- Fluent written and spoken English and Danish.
- Ability to manage multiple deadlines with strong attention to detail.
- Team player with a positive, problem-solving mindset.
- Understanding of client needs within market research and service-oriented attitude.
- Data-driven, structured commercial mindset and can-do attitude.
What We Do
YouGov is an international online research data and analytics technology group. Our mission is to offer unparalleled insight into what the world thinks. With operations in the UK, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world's largest research networks. At the core of our platform is an ever-growing source of connected consumer intelligence that has developed daily over our 20 years of operation. We call it living data. All of our products and services draw upon this detailed understanding of our 26+ million registered panel members in over 55 markets to deliver accurate, actionable consumer insights. Our innovative solutions help the world’s most recognised brands, media owners and agencies to explore, plan, activate and track better marketing activities: Explore Actionable answers from your audience - from syndicated data and in-depth custom research to quick surveys and polls. Plan Unlock the most complete view of your audience, with over a million profiling points. Activate Supercharge campaigns with precision targeting and unmissable advertising. Track Continuously monitor what the world thinks about brands, campaigns and your competition, with daily updates. As innovators and pioneers of online market research, we have a strong reputation as a trusted source of accurate data and insights. Testament to this, YouGov data is regularly referenced by the global press, and we are the most quoted market research source in the world (Meltwater 2022).
