Senior Key Account Manager - National

Groupon is in the midst of a unique transformation phase, offering a challenging yet rewarding environment with ample opportunities for personal and professional growth. Our mission is to restore the company's growth and enhance the value we bring to local vendors through attractive experiences and services for their customers.

Groupon is looking for a Senior Key Account Manager to generate new business with larger enterprise businesses while also managing a portfolio of existing accounts. Reporting into the Head of National, you will be responsible for proactively sourcing and developing new business opportunities with companies with a nationwide appeal in sectors such Health, Beauty, Fitness and Leisure, Food and Drink, Entertainment, Retail and Services space. Through a consultative sales approach, you will present business solutions to meet the merchants, customers and Groupon’s expectations and will become an integral part of the merchants’ marketing and business plans.

📝 Role Overview:

A Senior Key Account Manager at Groupon is responsible for bringing the biggest, most exciting brands to the platform. You will work closely with brands identifying their goals and challenges, using this information to curate personalised deals that helps them to be successful. 

Your role will be a hybrid of new business acquisitions and the owning, growing and expanding of large brands such as Mitchell and Butlers, Greene King, Vue, Odeon and more. We’re a key strategic partner in their marketing strategy so being able to uncover and quantify deep-rooted business challenges and having the imagination and flexibility to mold unique deals to solve these challenges is a must.

You will receive two weeks of tailored and specific training to help you be successful. You’ll join a team whose double digit growth month to month demonstrates their success, dedication, and team spirit. 

🚀 Job Responsibilities:

• Business Development: Proactively source, pitch and close new Enterprise businesses to deliver against growth targets, and continually expand the range of offers for our subscribers. 

• Account Management: Manage a portfolio of accounts, develop growth strategies and manage their performance end to end. 

• Develop a thorough understanding of the platform, to secure cross-sell and upsell opportunities with your accounts. 

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust

• Analytics: Analyse portfolio performance on a daily and weekly basis to inform decision making.

• Hold monthly and quarterly business reviews to optimise Merchant performance. 

• Research and analyse consumer, market and competitor activity to determine your strategy.

• Collaboration: Collaborate with teams across the business to launch new business, solve merchant issues and increase performance with existing accounts. 

💪 ​Skills & Competencies:

• Minimum of 6 years experience in new business sales, account management or consultative selling to larger organisations

• Proven experience as key account manager

• Highly motivated to deliver against targets and can work in a fast paced environment. 

• Strong People Skills to manage internal and external stakeholders

• A passion for sales analysis - can you derive useful insights from raw data and information? Can you generate strategies for your merchants that enable acquisition, retention and enhanced sales volumes?

• Experience with Marketplaces and E-commerce platforms a nice to have

💬  What is our mindset? 

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.

• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 

• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.

• Deconstruct the system into the smallest building blocks.

• Clearly articulate key issues and communicate next action steps.

• Deliver results under pressure, focusing on weeks rather than years during the transformation period.

• Learn more about us on the landing page

💚We offer:

• A fast paced, international environment where you will gain significant professional growth.

• A supportive, performance driven National Accounts team

• Great, uncapped commission structure

Join us in this transformative journey at Groupon, where your impact will drive our success and create lasting value for our customers and vendors.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.