Job Description:
The Senior KAE is responsible for managing the Amazon business (Marketplace + Fresh) (annual NSV and strategic targets within an assigned budget) and driving the growth of the assigned account, in line with the agreed company strategy. The incumbent in this case will also be responsible for managing the related Marketplace Seller. Working cross functionally, running the account team day to day across category management, customer service, marketing, finance & supply chain. The role is responsible for driving sales by building successful relationships internally with the appropriate teams and driving best in class execution of Perfect Digital Store and Retail Media Activations.
What will be your key responsibilities?
Full responsibility for the ecommerce account and implementation of the activity plan, to managing online sales plans and execution, brand and corporately developed sales & marketing programs presentation on retailer sites, coordination of digital marketing campaigns and best in class product presentation with ecommerce Trade Content & e merchandising managers.
Implement, measure and monitor the performance of each account plan (NSV, ledger targets, invoice issues and payments, budget, case fill) taking decisive action to deliver sales revenue in line with plan.
Implement the sales vision for retailers including utilizing the principles from global playbook.
Ensure national agreements are implemented and optimized as well as contribute to the development of sales and marketing programs designed to meet or exceed sales volume objectives for the online partner.
Customer Business Development through execution of category best practices and insights, and development of common strategic initiatives.
Develop retailer wise portfolio & execution strategies to build category relevance.
Drive activities & strategies that help market share gain for Mars Pet Nutrition
Develop customer engagement through initiatives like Joint Business Planning, Top 2 Top meetings, road shows, etc.
Develop a mutually beneficial JBP with Key customers with clearly defined KPIs and review mechanisms.
Conduct regular reviews on the progress of JBP KPIs.
Prioritization and deployment of available spends towards strategic focus areas and activities for chains and brands.
Track utilization and effectiveness of trade spends in activities.
Work closely with Customer Marketing Team to develop solutions around High class visibility elements on the ecommerce portals.
Optimize cost to serve and profitably manage account visibility investments, and design and execute activation programmes.
Closely work with finance and Customer’s finance function to drive reconciliations as per the agreed Terms of Trade
Work on Mars signature processes in the area of Account Management and Demand Planning
Be the key customer contact representing Mars Petcare in day-to-day inquiries as well as in key account negotiations.
What are we looking for?
MBA from a Tier-I B-School with 3-4 years’ experience
Must have exposure of at least two years in either Key Account Management or Category Management (if working with a retail group)
Prior e-commerce experience preferred, either on the platform side or the brand side
Preferably some experience in successfully managing key account in FMCG, Consumer Durables/Lifestyle.
Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit.
Well organized, excellent time management, presentation and negotiation skills.
Business acumen and commercial awareness, analytical thinking.
Mobility required with 20% travel.
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
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What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
