Job Title: Senior IT User Support
Location: Ronchi dei Legionari
Company: Munters Corporation – DCT / Geoclima
Travel: Yes
About Us:
Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on.
Primary Job Summary:
The Senior IT User Support is responsible for ensuring reliable IT operations and end-user support across Geoclima’s sites, in alignment with global company standards.
The role covers advanced user support, IT infrastructure assistance, system and access administration, hardware/software lifecycle management, and coordination with internal and external IT stakeholders. It plays a key role in maintaining efficient, secure, and continuous IT services for all employees.
Duties and Responsibilities:
IT Operations & User Management
• Manage IT for all employees in Geoclima’s sites, adopting and applying global company standards
• Create, maintain, and manage user accounts, permissions, and system access rights
Hardware & Software Management
• Procure, configure, and deploy IT equipment (PCs, laptops, mobile devices)
• Software and application installation and management
Infrastructure & Systems Support
• Support IT infrastructure including servers, network devices, and connected systems
• Maintain office IT equipment such as printers, videoconferencing systems, and peripherals
• End user support, network troubleshooting
• Vendor/Contractors management
Data Security & Backup
• Ensure data integrity, availability, and security through backup procedures and IT security best practices
Skills and Qualifications:
• Strong knowledge of Microsoft Office
• Proven experience in advanced troubleshooting of PCs, servers, applications, and networks
• Strong communication, analytical, and problem-solving skills
• Ability to work independently and as part of a team
• Self-motivated and results-oriented
• Hands-on experience with installation and configuration of IT systems
Education Requirements:
• Bachelor’s degree or diploma in Information Technology or related field
• Native or equivalent level in Italian language and professional English proficiency are mandatory
Benefits:
• Competitive Salary
• Professional development opportunities
• State-of-the-art equipment and tools to support your work
Equal Opportunity Employer: Munters are equal opportunity employers and are committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested to join? If you are excited about this opportunity, please submit your application as soon as possible
To help us place the right people in the right role, we believe in we follow a competence-based, structured interview process where your skills, knowledge and attributes relevant to Munters will be assessed.
At Munters, you get the chance to influence and solve meaningful problems for society . We lead with an obsession for climate, with people in the core and sustainability as part of the DNA.
Skills Required
- Strong knowledge of Microsoft Office
- Proven experience in advanced troubleshooting of PCs, servers, applications, and networks
- Bachelor's degree or diploma in Information Technology or related field
- Native or equivalent level in Italian language and professional English proficiency
Munters Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Munters and has not been reviewed or approved by Munters.
-
Healthcare Strength — Healthcare coverage is portrayed as comprehensive in the U.S., contributing meaningfully to overall compensation value. Mentions of full medical, dental, and vision plans are paired with a generally favorable view of the total package.
-
Retirement Support — Retirement offerings include a 401(k) with company match and defined vesting, reinforcing longer-term value for employees. This is positioned as a consistent element of the core package in the U.S.
-
Leave & Time Off Breadth — Around three weeks of vacation to start is frequently noted for U.S. roles, aligning with competitive mid‑market packages. Time off is often highlighted as a positive component of total rewards.
Munters Insights
What We Do
Munters is a global leader in energy-efficient air treatment and climate solutions. Using innovative technologies, we create the perfect climate for customers in a wide range of industries. We have been defining the future of air treatment since 1955. Today, 3,940 employees carry out manufacturing and sales in more than 30 countries. Munters Group AB reported annual net sales of SEK 10.4 billion in 2022 and is listed on Nasdaq Stockholm.
