Senior IT Systems Engineer

About NexHealth

NexHealth is on a mission to accelerate healthcare innovation by modernizing the industry with real-time EHR integration APIs and a scalable platform. Founded in 2017, NexHealth serves 10,000+ practices, 50M+ patients, and developers across 15+ EHR systems. Backed by $177M in Series C funding, the company is headquartered in San Francisco, CA, and Draper, UT.

Here's some of what we've accomplished:

1. $125M Series C at $1B valuation
2. Manage more than 75 million patient records
3. 80%+ annual revenue growth
4. Top 10% of Inc. 5000 (2022)

Senior IT Systems Engineer 

NexHealth is looking for a Senior IT Systems Engineer to play a key role in securing and managing critical business applications while optimizing employee lifecycle operations. This position blends technical expertise with a strong focus on security and process automation to enhance efficiency, improve user experience, and scale with the growth of our organization.

What You’ll Do:

• Develop and maintain scalable and automated IAM (Identity and Access Management) systems with self-service capabilities
• Automate and manage employee onboarding and offboarding workflows for seamless access provisioning and de-provisioning
• Oversee network, device lifecycle management and Audio Visual (AV) conferencing solutions 
• Implement proactive monitoring of IT systems for optimal performance and security
• Drive corporate security initiatives, including deploying Zero Trust Access and managing EDR (Endpoint Detection and Response)
• Support compliance efforts by providing evidence and documentation from an IT perspective

What You'll bring:

• 5+ years of experience administering enterprise IT systems and SaaS applications
• Strong knowledge of IAM, MDM, Mac OS and device lifecycle management best practices
• Ability to automate and streamline workflows
• Strong problem-solving and documentation skills
• Detail-oriented with a focus on continuous process improvement

NexHealth Values

• Solve the customer’s problems, not yours
  When making decisions, think from the perspective of the customer. It’s easy to make decisions that make our lives simpler, but not the customers.
• Do the things others are not willing to do
  As a Nexer, always go after the hardest problems. Pursue things at the highest quality. Move at the fastest pace. 
• Take ownership
  Act like a founder. Own your roles, destinies, mistakes, behavior, and our mission. The buck stops with each of us - no blaming or excuses.
• Say what’s on your mind, with positive intent
  Be direct, proactive, transparent, and frequent in your communication. 
• Default trust
  As a Nexer, you do not have to earn trust, trust is given to you by default. If we by default trust each other, our speed of communication, feedback, information sharing, and overall improvements will be a lot faster.
• Think in first principles
  We first identify the problem and then break it down to its fundamentals before diving into solutions. We constantly ask “why” to validate our assumptions.

Here’s a glimpse into our interview process:

• You’ll talk with a NexHeath Recruiter 
• You’ll talk with the Hiring Manager on a video call 
• You’ll talk with Team Members on a video call
• You’ll do a Panel Presentation or Working Session with a small panel