We are looking for a Senior IT Systems Engineer who is responsible for designing, implementing, and managing the organization's IT infrastructure. This role involves overseeing the day-to-day operations of servers, networks, storage systems, and cloud services to ensure optimal performance, scalability, and security. The Senior IT Systems Engineer will act as a technical expert, providing strategic recommendations and guidance on technology solutions, leading complex projects, mentoring junior staff and must be fluent in Mandarin, Taiwanese, and English.
Key Responsibilities:
Systems Design & Implementation:
◦ Design, deploy, and manage server and network infrastructure, including Windows and Linux servers, virtualization platforms, and cloud environments.
◦ Develop and implement strategies for system optimization, capacity planning, and scalability.
◦ Evaluate and integrate new technologies to improve infrastructure performance and security.
Cloud Infrastructure Management:
◦ Architect and manage cloud solutions in platforms like AWS, Azure, or Google Cloud.
◦ Oversee cloud security and compliance, ensuring adherence to best practices and regulatory requirements.
Network & Security Management:
◦ Design and implement robust network solutions, including firewalls, switches, and VPNs.
◦ Monitor network performance, identify bottlenecks, and troubleshoot connectivity issues.
◦ Establish and maintain security protocols to protect systems from threats and vulnerabilities.
System Monitoring & Maintenance:
◦ Proactively monitor system performance, security, and availability using tools like Nagios, SolarWinds, or Splunk.
◦ Perform regular system updates, patch management, and backups.
◦ Troubleshoot complex technical issues and develop solutions to minimize system downtime.
Project Management & Technical Leadership:
◦ Lead and execute IT projects, including system upgrades, migrations, and cloud implementations.
◦ Collaborate with cross-functional teams to define project requirements and timelines.
◦ Mentor and provide guidance to junior engineers and support staff.
Documentation & Reporting:
◦ Create and maintain detailed documentation of system configurations, procedures, and policies.
◦ Provide regular status updates and reports to stakeholders on system health and project progress.
Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 8+ years of experience in IT systems engineering, administration, or related roles.
• Extensive experience with Windows and Linux server environments.
• Proficiency with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs).
• Experience with virtualization technologies (VMware, Hyper-V).
• Expertise in IT security best practices, firewalls, and data protection.
• Proven ability to lead complex technical projects from concept to completion.
• Must be fluent in Mandarin, Taiwanese, and English
Skills & Competencies:
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Proven leadership and mentoring capabilities.
Preferred Certifications:
• Microsoft Certified Systems Engineer (MCSE)
• AWS Certified Solutions Architect
• VMware Certified Professional (VCP)
• Cisco Certified Network Professional (CCNP)
• Certified Information Systems Security Professional (CISSP)
Top Skills
What We Do
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. We have been in business for twelve years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations.
Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.