Senior IT Systems Engineer, Messaging

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative.

We’re looking for a Senior IT Systems Engineer, Messaging to help deliver the best technology experience for everyone at Webflow. You will be responsible for administering and safeguarding our messaging platforms, ensuring seamless and secure communication and collaboration. In addition, you’ll help implement best practices across the entire Google Suite, help administer Google Cloud and AWS, and influence how teammates get the most out of Slack. This role offers the opportunity to collaborate with other talented engineers, working to solve complex problems to help Webflow grow and scale. 

About the role:

• Location: Remote-first (Mexico)
• Full-time 
• Permanent 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Mexico (figures cited below are in MXN and pertain to workers in Mexico)
    • 697,300 - 917,100

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Manager, IT Experience 

As a Senior IT Systems Engineer, Messaging, you’ll … 

• Lead the administration and configuration of Google Workspace and related services
• Ensure data storage across messaging platforms conforms to Webflow policy and compliance requirements 
• Create, develop and maintain comprehensive technical documentation with exceptional attention to detail
• Lead the design and implementation of robust security and data governance policies for messaging platforms, ensuring compliance with industry standards and internal requirements.
• Provide all levels of support to fellow Webflowers to ensure they are getting the most out of their tools.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• 4+ years of proven experience leading the secure configuration of Google Workspace, Slack, and other communications tools
• Strong self-starter, with experience working in a remote-first, asynchronous environment
• Highly familiar with the following terms and what they do: DNS, DKIM, DMARC, SMTP, IMAP, POP
• Business-level fluency to read, write and speak in English
• Must live in Mexico

You’ll thrive as a Senior IT Systems Engineer, Messaging if you:

• Have proven experience using tools such as GAM, Google Apps Script, or other automation tools to help automate routine administrative tasks.
• Have secured company messaging and collaboration environments, adhering to security best practices and compliance requirements.
• Champion a culture of continuous improvement by proactively identifying opportunities for improvement to optimize workflows and enhance user experience.
• Are able to train users on how to get the most out of their tools (Calendar, Docs, Drive, and 3rd party integrations with Google Workspace)
• Understand that with autonomy comes great responsibility, and know how to wield it wisely to deliver impactful results

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.