What You'll Do:
- Administer and support core collaboration tools, including Google Workspace, Slack, and M365, ensuring optimal performance, security, and user experience.
- Manage user accounts, permissions, and access controls. Develop and maintain comprehensive documentation of systems, configurations, and processes.
- Administer and maintain the company intranet, ensuring content is up-to-date and accessible. Troubleshoot and resolve technical issues related to collaboration tools and IT systems, providing timely and effective support to end-users
- Collaborate with other IT team members to implement and maintain IT infrastructure, including servers, networks, and storage systems
- Participate in IT projects, including system upgrades, migrations, and new technology implementations. Stay up-to-date with the latest trends and technologies in collaboration tools and IT systems administration
- Monitor system performance and identify areas for improvement
What You Will Bring to Coupa:
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of experience as a Sr. Systems Administrator or similar role.
- Strong knowledge of Google Workspace administration, including Gmail, Google Drive, Docs, Gemini and other core services.
- Strong knowledge of Slack administration, including user management, channel management, and integrations.
- Experience with OKTA for identity and access management. Experience with Active Directory administration, including user and group management, Group Policy, and DNS/DHCP
- Experience with Microsoft 365 administration, SharePoint Online, Teams, and OneDrive. Experience with intranet administration (e.g., Simplrr, Google Sites, SharePoint, Confluence)
- Excellent documentation skills, with the ability to create clear and concise technical documentation. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team
- Fluency communicating in English (B2 or above)
Additional Certifications:
- Relevant certifications (e.g., Google Workspace Administrator, Microsoft Certified: Modern Desktop Administrator, CompTIA Server+)
- Experience with scripting languages (e.g., PowerShell, Bash).
- Experience with automation tools (workato, bettercloud etc)
- Experience with cloud computing platforms (e.g., AWS, Azure)
- Experience with database administration
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
