If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.
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The IT Systems Administrator will help support, maintain and evolve the technology infrastructure at Famous. They will support Associates on the help desk and be involved in a wide variety of IT systems projects. This role will be an in-office opportunity.
Primary Job Responsibilities
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Maintenance, configuration, and reliable operation of computer systems, servers, storage arrays, backups, and VMware virtualization technologies
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Install and upgrade computer components and software, manage virtual servers and respond to the technical needs of the business
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Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
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Responsible for Microsoft Active Directory, Group Policy, and Intune
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Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
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Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
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Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
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Responsible for capacity, storage planning, and systems performance
- Work with IT Leadership to develop financial plans and budgets based on alignment with technological innovation and industry-standard advancement
Required Experience and Skills
- Associate or BS in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
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System administration and IT certifications in Linux, Microsoft, or other related fields
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Strong knowledge of systems and hardware, networking software and protocols
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Experience with Microsoft 365, Azure, AWS, and Kubernetes
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Experience with VMware, hypervisor servers, storage arrays, wireless access points, and standard data center networking equipment
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Proficient in Microsoft Active Directory, Group Policy, Intune, DNS, and related applications
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A proven track record of developing and implementing IT strategy and plans
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Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
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Excellent written, oral, and interpersonal communications skills
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4-6 years of network administration, system administration, and virtualization experience
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What We Do
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products. Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University. Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base. Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
