Senior IT Systems Administrator

Founded in 1986, SKYTRAC brings 40 years of experience and is trusted by over 800 customers as a leading provider of LEO satellite and cellular communication services for all aerospace sectors. Trusted by operators, organizations, and OEMs, SKYTRAC provides critical capabilities such as medical data transfer, video streaming, real-time HUMS, and more over Iridium Certus® and cellular networks. Today, we’re still growing, innovating, and investing in our people.

Learn more about what we do

The Opportunity

SKYTRAC is seeking an experienced Senior IT Systems Administrator to join our team!  This role is responsible for maintaining, supporting, and optimizing the organization’s IT infrastructure, and owns the reliability, security, and performance of servers, networks, applications, cloud services, and end-user systems. The role also serves as the escalation point for complex technical issues, leads infrastructure projects from design through implementation, and mentors’ junior IT staff.

In this role, you’ll work hands-on across servers, networks, cloud platforms, and cybersecurity tools — while also advising leadership on technology standards, roadmap, and risk.

This position is based on-site in our Ottawa, ON office.

As a Senior IT Systems Administrator, responsibilities include:

• Administer, monitor, and troubleshoot Windows and/or Linux servers, virtualized environments, and core business applications
• Maintain Active Directory, Group Policy, DNS, DHCP, and identity access management systems
• Monitor and maintain network infrastructure, including switches, firewalls, VPNs, and wireless systems
• Implement and maintain cybersecurity safeguards, including endpoint protection, MFA, email security, and network security controls
• Support cloud-based platforms such as Microsoft 365, Azure, AWS, and Google Workspace
• Act as the final escalation point for Tier 3 hardware, software, and network issues
• Lead IT infrastructure upgrades, hardware refreshes, and new technology deployments, including scoping, vendor selection, and implementation
• Own backup, disaster recovery, and business continuity plans, including regular restore testing and documented recovery objectives
• Mentor and provide technical direction to junior systems administrators and helpdesk staff
• Lead the after-hours on-call rotation and coordinate emergency response as needed

What You Bring

Candidate Must Have’s

• Post-secondary education in Information Technology, Computer Science, Systems Administration, or a related field
• 5+ years of systems and network administration experience, including senior or lead-level responsibility
• Deep expertise in Windows Server, Linux, virtualization (VMware/Hyper-V), and enterprise networking
• Advanced working knowledge of Microsoft 365/O365 administration and cloud platforms
• Working knowledge of cybersecurity tools, monitoring systems, and backup solutions
• Proficiency with scripting and automation (PowerShell, Bash)
• Strong problem-solving and troubleshooting capabilities
• Working knowledge of networking protocols (BGP, DHCP, DNS, VPN, NAT)
• Hands-on capability with network equipment (firewalls, switches, routers)

This will make you stand out

• Infrastructure-as-code experience (e.g., Terraform, Ansible)
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented, proactive, and collaborative with cross-functional teams
• Ability to mentor junior technical staff and lead infrastructure projects end to end

Why join SKYTRAC

At SKYTRAC, we are a dynamic team of passionate experts.  We are driven and dedicated; we take ownership of our work, and we are committed to delivering results.  We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do.  We thrive in a fast-paced, ever-evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today.

We offer:

• A positive and collaborative work culture.
• Engaging team-building activities.
• Competitive compensation and comprehensive benefits package.
• Performance-based bonuses.
• Professional development opportunities.
• Additional days off beyond vacation entitlement.

This position is for an existing vacancy within our IT team.

The salary range for this role is $88,000 - $120,000 CAD. The range posted is a guide and may not represent the compensation offered to the successful candidate. Compensation is based on the skills, knowledge, experience, and qualifications brought to the role.